Key Account Manager 大客户经理
夏晖物流(上海)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2020-12-04
- 工作地点:上海
- 招聘人数:若干人
- 工作经验:8-9年经验
- 学历要求:本科
- 职位类别:大客户管理 客户经理/主管
职位描述
主要职责:
Together with the KA General Manager, BD Manager and Solution Manager for the designated key account(s), develop business strategy for the key-account, to optimize the mutual growth opportunities.
? Together with the operation and SCM team to meet agreed KPIs for assigned key accounts based on the business strategies. KPIs will include, but not limited to, profitability, service levels, budgets, customer satisfaction indicators, etc.
? Actively participate in the business planning and reviews of the Key Accounts at different levels to keep the customers engaged through proactive and on-time communications of business and/or operational issues, and solutions
? Communicate effectively the business strategy, objectives and KPIs for the designated Key Account(s) with all relevant parties.
? Actively orchestrate all relevant parties to ensure the delivery of services to the Key-Account customers meets and even exceeds the expectations of the Key-Account customers.
? Handle and follow up on complaints, feedback and input from key-account customers and flash back to respective parties to ensure customer satisfaction.
? Keep abreast of the industry and competitive landscape and provide input and advice to KA General Manager and business units heads to sustain and improve company’s competitiveness in providing services and solutions to the Key Accounts.
任职要求:
Min 5 years relevant experience
Need to demonstrate a good track record in securing new business and account management.
Good knowledge of cold chain logistics environment in Mainland China
Solid background in contract logistics
Strong relevant key account management and sales related experience (Logistics)
Analytical and good understanding of cost modelling
公司介绍
联系方式
- 公司地址:上海市嘉定区陈宝路58号218-220 (邮编:201801)
- 电话:13816606485