北京招聘

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

 Our Exciting Opportunity

The Unified Data Management (UDM) is a real time telecommunication system that facilitates subscription handling and Policy handling within any access technologies. UDM implements the 3GPP HSS, PCRF, providing capability of managing 4G and 5G subscriptions in Circuit Switch (CS), Packet Switch (PS), IP Multimedia Subsystem (IMS), LTE/Evolved Packet Core (EPC) and WLAN networks domains.

UDM solution is Ericsson's commercial offering for managing user data in layered architecture. The UDM product area includes a lot of different nodes on different platforms.

The UDM GS (Global Support) organization in Shanghai is looking for skilled engineers that are interested in working with global customer support and system integration for UDM products.

We are seeking people with a genuine interest in providing high quality technical support for our global customers. You need to be service minded and always keep the customers' interest in mind. Having the right soft skills is also extremely important when working in the GS organization since you will have many different partners to cooperate with.

Looking forward to your joining!

 You will

• Handle and drive CSR’s (Customer Service Requests) from global customers.
• Perform troubleshooting in real customer network and lab.
• Take part in on-site installation, configuration and testing activities.
• Be on-call for emergency support handling.
• Verify emergency corrections in lab before they are released to customer.
• Be participate in early product deployment projects.
• Have daily dialog and discussions with our interfaces in the Region organization.
• Be required as self-driven and service minded since the quality of our work has a direct impact on the customer satisfaction and perception of Ericsson as a professional company.

 To be successful in the role you must have

• Master of Science / Bachelor's degree or equivalent in any of the following: Computer Science, Telecommunication, Information Technology or Electrical Engineering
• Some previous experience and competence in the HSS/UDR/UDM/PCRF domain for 4G/5G. The experience with OpenStack or K8s is preferable.
• The ability to work in a team, take initiatives and communicate with others.
• Self-confidence and a high level of accountability.
• Flexibility to travel from time to time since we handle the worldwide customers.
• Strong English skills both written and orally

爱立信是全球领先的通信技术与服务提供商。我们致力于通过各种高效实时的解决方案打造网络社会，让世界各地的人们能够在可持续发展的社会中更加自由地学习、工作和生活。

我们提供针对电信运营商和其它行业的信息通信服务、软件与基础设施。
爱立信提供的网络承载着全球40%以上的移动业务，我们为运营商提供支持的网络正在为超过20亿用户提供服务。

我们在全球180个国家拥有超过10万名员工。
爱立信于1876年创立，总部设在瑞典斯德哥尔摩。
2011年公司收入达2269亿瑞典克朗（350亿美元）。
爱立信在斯德哥尔摩和纳斯达克证券交易所挂牌上市。