北京招聘

Key Responsibilities:

? Manage customer orders in Greater China & South East Asia, from receiving customer's order to cash (OtC).

? Troubleshoot issues may have impact on customer delivery or satisfactions.

? Record customer complaints in CRM system, and communicate investigation results with customer.

? Maintain SAP master data related with SD process.

? Identify opportunities for improvement in customer service processes and participate in the continuous improvement initiatives or projects.

? Generate reports.

? Other jobs assigned by the manager.

Requirements:

? Bachelor degree in relevant areas (International Trade, Supply Chain, Logistics, Business Administration, etc)

? At least 3 years of relevant working experience in Customer Service, International Trade, Logistics or Supply Chain.

? SAP experience is essential; SAP super user is a strong plus.

? Familiar with import and export operations. Knowledge on WGQ Free Trade Zone operation is a plus.

? Experience participating in continuous improvement, 6 sigma/lean projects is a plus.

? Good oral and written communication skills in English.

? Good interpersonal skills and teamwork spirit.

? Strong analytical and problem-solving skills, quick in learning, and able to work under pressure.

We are a boutique staff selection firm specialized in automotive, electrical/electronics, chemical, mechanical, engineering sectors. Our consultants and researchers all possess active track record in the staff selection business. We have continuously and successfully served multinational and sizeable local enterprises for their recruitment needs.
 
Our market positioning is clear that we are good at identifying middle level management and professional staff. We believe that a strong middle level is the key of business sustainability and development for all companies. Our years of experience in the staff selection industry give us thorough understanding on how to match the needs of employers and the advantages of candidates. We provide “no-frills” while focused services that is time and cost effective to both employers and ourselves.
 
We are in association with Recruit Holdings; a Hong Kong listed company that operates ***************, a leading recruitment portal in Shanghai. The shared resources enable us to access to a broader spectrum of candidates.