北京招聘

Introduction


Take your career to the next level as a Fulfillment Professional with IBM. By nurturing relationships, taking ownership of problem resolution, managing transaction requirements, and applying effective research, you will guarantee our client satisfaction and sales productivity. Our clients are our future, and your successful support is what brings IBM to the next level.







Your Role and Responsibilities



This job role covers activities such as contract audit and registration, order, backlog management, inventory updates, billing, basic contract/agreement preparation, hourly service invoicing, gatekeeper, customer master record, business partner fee payment processes, routing points and end-to end transactions. People in this role are responsible to maintain client relationships by supporting the fulfillment process, taking ownership of problem resolution in this process, accurately handling processing/transaction requirements, applying effective research techniques, and promoting client satisfaction and sales productivity. Execute defined fulfillment processes, in line with business controls and meet business objectives. Activities may also include functioning as an integration point to align ISC and brand strategies, and Order to Cash Integration, interfacing with each brand/business unit.










Required Technical and Professional Expertise



Bachelor's Degree or above
Language: Fluent in English or Japanese or Korean







Preferred Technical and Professional Expertise



IBM HW or SWG fulfillment background will be an advantage







About Business Unit


The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.







In response to your application or your interest about job positions, your information will be used by IBM to assess your skills, qualifications; verify your information and conduct relevant and appropriate legally permitted pre-employment verification checks; communicate with you about new jobs and careers opportunities and the recruitment process including any interviews; complete the selection process; conduct surveys and research activities with objective of improving IBM’s recruiting process; and perform analysis of our applicant pool in order to better understand who is applying to positions at IBM and how to attract top talent. If your application is not successful, IBM may use your contact information to notify you about different positions which may become available in the future which IBM considers may be of interest to you.？
By submitting your application, you authorize the IBM company you are applying to (listed in the ""Job Posting"") to store your personal data in IBM’s Recruitment tools for the secure storage of your data whilst your application is assessed and otherwise as set out above. IBM will not share your personal data with any third party without your prior consent. If you are given and accept an offer of employment by IBM, personal data collected during your pre-employment period will become part of your IBM personnel records, to be retained throughout and for a period after your employment with IBM (specific periods vary by country).

IBM（国际商业机器公司），创立于1911年，是全球 IT 产业一家百年企业, 也是全球规模最 大的科技公司之一，业务遍及170多个国家和地区。IBM 转型成为一家认知解决方案和云平台公司，持续借助创新科技、行业专长、诚信助力商业和社会发展。2018年全年总营收达796亿美元。每年在研发领域的投资超过60亿美元。