北京招聘

Responsibility:

Sales

1. Responsible for sales management and sales development of own store

2. Manage the business on a day to day basis by maximizing sales and achieving monthly targets.

3. Perform various reports to provide sales analysis/forecast and suggest action plan to support the staff achieving targets.

4. Prepare reports, as per management requests.

Customer Service

1. Ensure that staff resolves customer complaints effectively

2. Lead and drive consistent customer service in store by role modeling desired behavior.

Training and People Development

1. Motivate and coach staff appropriately to ensure that respect of company procedures, values and team spirit are in line with corporate standards

2. Supervise the training of the staff on company procedures, product knowledge, security and operations

3. Identify training and development needs for the staff and give feedback to Retail Directors / MD.

4. Build up talent pipeline to achieve store expansion and business growth, support people career development and engagement.

After Sales Service

1. Ensure that after sales service is duly provided by all staff.

2. Advice the store staff on after sales service procedure.

Operations / Housekeeping

1. Handle administrative duties, daily reports and staff duty rosters.

2. Ensure proper functioning of all sales support IT systems.

3. Ensure store is properly maintained.

4. Conduct daily briefing.

Merchandise / Inventory Control

1. Manage healthy stock level and product mix to reflect sales and customer demands.

2. Support merchandise transfer, stock take, inventory counts.

3. Ensure safety and good condition of products.

4. Ensure stock and back up storage are effectively managed in an organized manner.

CRM

1. Acquire, build and maintain KEY customer relationship with follow up calls and activities to drive repeat visit and build customer loyalty.

2. Support the organization of In-store & Promotional events, liaising with merchandising & PR team.

3. Ensure proper customer data acquisition and management on the IT system.

Requirments：

1. Bachelor degree or above.

2. At least 3 years related operation management experience in Retail industry, familiar with operation pattern of retail industry.

3. Strong ability in communication, coordination, team management and execution.

4. Be able to work under pressure and adaptable to frequent business trips.

5. Good English skill both in written and oral

About Aventura

Aventura is a China-focused Market Partner and Brand Accelerator that offers holistic business solutions to launch, manage and grow consumer businesses in China. We help international clients with localization and transformation in the China market, leveraging expertise in crucial business sectors such as Omni-channel distribution, E-commerce, Digital Marketing, Market Research and Logistics solutions.
  
The group was established over a decade ago by Nordic serial entrepreneurs and investors who come with over 50 years of experience growing and investing in business in China. We are based in Shanghai with a team of 80 professionals from diverse cultural backgrounds, and satellite offices in Hong Kong and Stockholm.

  Aventura Group专注于中国市场，是境外企业谋求发展的可靠合作伙伴。我们是在中国市场进行企业孵化并帮助国际品牌实现可持续发展的专家。我们为消费品行业客户在本地化和数字化革新方面制订战略方案并负责全面落地，领域涵盖全渠道零售、电商管理、数字营销、市场调研和物流方案等。

  Aventura Group 成立于2011年，由几位在中国市场有着多年商业和投资经验的北欧企业家创建。集团总部位于上海，在中国香港和瑞典斯德哥尔摩设有分公司。我们拥有一个具备多元文化背景、多专业领域人才的国际化团队。