Client Service Supervisor 销售支持
奥思礼礼宾
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:生活服务
职位信息
- 发布日期:2020-12-20
- 工作地点:上海-杨浦区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:本科
- 职位月薪:10-15万/年
- 职位类别:销售行政经理/主管 销售行政专员
职位描述
Responsibilities:
1 Support Business Develoment team in the renewal and extension of existing accounts by demonstrating Aspire Core Values.
2 Drive client communications with their clients, proactively engage clients to promote service utilizations and effectively manage clients’ expectations.
3 Meet accounts billing schedule and accounts receivable targets and ensure that all accounts pay promptly and within agreed credit terms with zero bad debt accounts.
4 Provide regular analytics to the key account and ensure that the regular account reviews are completed
5 Act as an extension of the client organization within Aspire for all activities and escalations and coordinating all resources necessary to resolve issues and promote success.
6 Ensure that all Aspire products, services and delivery processes are fully understood by clients
7 Respond to client service requests/complaints in an efficient manner.
8 Implementation on operational related procedures to ensure customer satisfaction.
9 Other duties, as assigned such as supporting marketing related work
Requirements:
· Minimum 3 years’ experiences of account management or sales support experience
· Strong in MS offices especially PPT and Excel or other analytical tools
· Ability to multi-task and work well in a fast-changing environment.
· Experience of working in international company to manage accounts or sales support related
· Banking work experience is preferred
· Marketing related work experience is a plus
· Strong coordination skills and communication skills
公司介绍
奥思礼礼宾全球总部设在美国新泽西,是全球首屈一指的B2B高端礼宾及个人援助服务专家。 三十多年来,奥思礼为全球***的金融企业,卡组织及奢侈品品牌提供定制化的品牌忠诚度解决方案,为他们的高净值客户提供在生活方式上的一站式私人定制体验,帮助他们建立及巩固客户关系。
奥思礼全系列服务包含了私人管家,贵宾礼遇,专属权益及体验,健康管理,海外名校游学,旅行定制,旅行安全建议及医疗援助等。我们在21个国家的25个礼宾服务中心拥有1500 名礼宾顾问,全年 365 天,每天 24 小时无间断提供 超过30种语言服务,全方位满足客户的需求。
2018年起,奥思礼礼宾连续两次荣获亚洲权威人力资源专业刊物HR Asia颁发的“亚洲***企业雇主奖”(BEST COMPANIES TO WORK FOR IN ASIA)。作为亚洲人力资源管理领域的权威奖项,该奖项不仅代表亚洲人力资源管理的优秀水准,也显示出行业发展风向,提供人力资源管理的标杆模范。
奥思礼礼宾的母公司国际SOS,是世界领先的医疗和旅行安全服务公司,拥有上千名具备专业能力的专职医生和安全专家,全天候为会员提供服务。
欢迎进入微信公众号“奥思礼礼宾”来进一步了解品牌所带来的至臻服务。
联系方式
- 公司地址:地址:span大连路588号宝地广场B座18楼