北京招聘

Global Customer support engineer-FM-Japanese Speaking

Technical Requirements:

ü At least 7 years development or consulting experience in J2EE or core Oracle middleware products;

ü At least 5 years support experience with middleware products, not only WebLogic Server, but also one of portal, business process management, SOA or identity management;

ü Exceptional diagnostic and troubleshooting ability and skills in using industry standard tools and techniques;

ü Extensive experience in monitoring, tuning and changing complex applications to optimize the product to perform to customer expectations;

ü Extensive experience in all aspects of enterprise applications (networks, database configuration, server configuration, performance tuning, Web Server optimization load balancing, SQL tuning and so on);

ü Ability and attitude to assist junior members of the team in training on new products and technologies;

ü Bachelor degree of Computer Science or equivalent;

Language Skills:

ü English: Excellent English communications skills (reading, writing and conversation);

ü Japanese: Native speaker level is needed to talk in Japanese with Japanese customers;

Personal Characteristics:

ü Have strong interests in technologies;

ü Keen interests in seeking root cause of problems;

ü Excellent communication skills to communicate very well both technically and functionally in highly escalated situations;

ü Clear thinking;

ü Optimistic, cheerful and patient personality and like to help others;

IC5

Technical Requirements:

ü At least 10 years development or consulting experience in J2EE or core Oracle middleware products;

ü At least 7 years support experience with middleware products, not only WebLogic Server, but also portal, business process management, SOA and identity management;

ü Exceptional diagnostic and troubleshooting ability and skills in using industry standard tools and techniques;

ü Extensive experience in monitoring, tuning and changing complex applications to optimize the product to perform to customer expectations;

ü Extensive experience in all aspects of enterprise applications (networks, database configuration, server configuration, performance tuning, Web Server optimization load balancing, SQL tuning and so on);

ü Good experience in on-site supports and strong on-site diagnostic and troubleshooting abilities;

ü Besides Java/J2EE, C/C++ development and troubleshooting experience is a good plus.

ü Ability and attitude to assist junior members of the team in training on new products and technologies;

ü Ability to influence and gain cooperative relationships with wide range from executives to technical specialists.

ü Experience in reporting to senior management levels both internally and externally.

ü Master degree of Computer Science or equivalent;

Language Skills:

ü English: Excellent English communications skills (reading, writing and conversation);

ü Japanese: Native speaker level is needed to talk in Japanese with Japanese customers;

Personal Characteristics and Other Skills:

ü Have strong interests in technologies;

ü Keen interests in seeking root cause of problems;

ü Excellent communication skills to communicate very well both technically and functionally in highly escalated situations;

ü Well-developed listening skills and able to discern core issues in an environment where it may be difficult to determine what is cause and what is symptom.

ü Good organizational skills and able to develop a coherent plan of action that meets the needs to resolve a given situation as quickly as possible.

ü Clear thinking;

ü Optimistic, cheerful and patient personality and like to help others;

Pls send your english and japanese resume to ling.sun@oracle.com (Ms Selina Sun).

Oracle (NYSE: ORCL) was established in 1977 and is headquartered in Redwood Shores, California, USA. Oracle, a global provider of enterprise cloud computing, is empowering businesses of all sizes on their journey of digital transformation. The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly-Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database.
Oracle entered China in the 1980s with its first office in Beijing. Today, Oracle has a presence in almost every province, autonomous region and municipality with 22 branch offices, five research and development centers, an extensive Oracle Partner Network as well as various community projects. In China, Oracle has more than 25,000 customers, 1,500 partners, and over 5,000 employees. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com or www.oracle.com/cn
甲骨文公司(NYSE：ORCL)创立于1977年，总部位于美国加利福尼亚州红木城。甲骨文是一家全球性的企业云服务提供商，致力于赋能各种规模的企业的数字化转型之旅。Oracle云在销售、服务、市场营销、人力资源、财务、供应链和制造领域提供全面的集成应用，及基于Oracle自治数据库打造的具有高度自治能力和安全性的第二代基础设施。
二十世纪八十年代，甲骨文进入中国市场，在北京设立了首家中国办事处。而今，甲骨文的业务已几近覆盖中国所有的省、自治区与直辖市——我们在中国建立了22个分支机构、5个研发中心、规模庞大且弥足珍贵的合作伙伴网络，开展了多种多样的社区计划。在中国，甲骨文拥有超过2.5万家客户、1500家合作伙伴和超过5000名员工。如需了解更多关于甲骨文公司的信息，请访问：www.oracle.com或www.oracle.com/cn