北京招聘

POSITION SUMMARY

• To plan, direct & control all aspects of operations for air freight, ocean freight and sea/air freight

• To plan, organize, implement and control operational policies and procedures to ensure timely and cost-effective accomplishment of country/station goals and objectives

•  Assist in project management, business planning, service improvements & strategy development with the objective to provide leadership for the work group, exceed service commitments & customer satisfaction, generate revenues and achieve long-term profitability

• Manage all other related activities to provide best possible service to customers and keep the Purple Promise

PRINCIPLE DUTIES, AND RESPONSIBILITIES 

1. Select, train, develop, motivate and monitor performance of direct reports and develop a succession plan in order to achieve the functional and departmental objectives.

2. Set the operations strategy and create short term & long term plans for operational needs.

3. Establish and manage the operations structure.

4. Develop effective communication channels, supervise the Ops and CS teams in resolving conflicts and ensure customer satisfaction.

5. Apply consistent administration of disciplinary procedures.

6. Choose and monitor performance of subcontractors/vendors, negotiate vendor/subcontractor contracts.

7. Co-ordinate with Sales and Business development teams on quotations and bids submission.

8. Maximize shipping revenues and minimize shipping expenses to achieve optimum profitability.

9. Submit budget, forecasts, reports and analysis as requested.

10. Review productivity reports, operational data & performance trends; identify, design, recommend & drive the implementation of leadership, service, technology and/or cost-saving improvements.

11. Ensure compliance with system allocation policy and processes to meet sales and operational service requirements.

JOB SPECIFICATIONS FOR SUCCESSFUL PERFORMANCE

Academic:

• Degree holder in transport / logistics studies or equivalent

  

Experience & knowledge: 

• Minimum 10 years professional experience in forwarding / logistics service

• Solid background in all areas of Air Freight and/or Ocean Freight operations

• 5 years relevant management / supervisory experience

• Excellent local and international market knowledge and carrier relationship

• Project management & resource planning experience

• Good command of written and spoken English, Mandarin and local language

Attribute:

• Leadership, human relations and communication skills

• Problem-solving and decision-making

• People management & motivation

• Strong communication skills

   

          

 

It's more than just lip service when we say we live to deliver. We are one of the World's Most Admired Companies ranked by Fortune magazine because of our commitments to service, people and communities that reflect our priorities of becoming the best company to work for and enhancing the quality of life wherever we are. Our numerous and varied employee reward programs encourage staff excellence, so no matter what role you play in our organization, we'll lead your career in the right direction.

We are looking for high caliber professional to join our new division specializing in international freight forwarding.