北京 [切换城市] 北京招聘

Customer Technical Service Specialist (职位编号:56149425)

路易达孚(中国)贸易有限责任公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:贸易/进出口

职位信息

  • 发布日期:2020-11-11
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:2年经验
  • 学历要求:本科
  • 职位月薪:1-1.5万/月
  • 职位类别:质检员/测试员(QC)

职位描述

Description


  • Customer technical support: technical support for all the citrus product (regularly collect local and international regulations, help on the review/translate and follow up of citrus client/LDC spec/contract request, coordinating on questionnaire preparation, help on the complaint investigation / follow up, coordinate samples base on client request and follow up accordingly, regularly supervise China juice stock and prepare report for circulation etc.)
  • Customer service (R&D): help on the citrus business developing and actively coordinate technical solutions for any client need, help on suppliers/co-packers review from technical view for which commercial needed;


Responsibilities


  • Customer requests: Provide timely response for any client requests and coordinate/follow up solutions till all the requests close, summary and file for all kinds of clients request (contract specs, complaints, samples, questionnaire, etc.) and prepare/ join the monthly review with international team ;
  • Technical support: involve and help on the support for any technical needed from clients developing and technical developing;
  • Additional
    responsibilities as necessary.

COMPETENCIES/SKILLS REQUIRED

Must


  • Must have very good communication skills.
  • Basic knowledge on quality control, lab test and Quality system;
  • Basic understanding and writing in English;


Preferred


  • Bilingual skills (Chinese and English); practiced with office (excel, PPT) and English;
  • R& D experience for soft drinks developing;
  • Juice technical experience for customer service ;




EDUCATION/EXPERIENCE

Must


  • Minimum college degree with good English reading and writing;


Preferred


  • Good at English and smart to accept new knowledge;
  • Major in food engineering;
  • Work experience at food industry quality position, better at drinks industry;




职能类别:质检员/测试员(QC)

公司介绍

路易达孚集团(以下简称“路易达孚”)是全球领先的农产品贸易和加工企业之一,运用遍布全球的业务和资产网络向全世界的客户和消费者提供安全、有效及可靠的服务,在关键的时间将恰当的产品供应到正确的地点。我们多元化的业务组合贯穿于从农场到餐桌的全价值链,涵盖广泛的业务平台。自1851年以来,我们的业务逐渐壮大,涵盖了谷物油籽、大米、海运、全球市场、咖啡、棉花、糖和果汁等领域。每年,我们在全球范围内种植、加工和运输约8000万吨农产品,为全球约5亿人提供食品和衣物。路易达孚在全球拥有6个业务区域,涵盖8个业务平台,在世界100多个国家拥有1.7万余名员工。

路易达孚于1973年首次开启与中国的棉花贸易,并于1994年和1995年,先后在上海和北京成立了办事处。2005年,路易达孚成为首批获准在华从事农产品贸易的外商独资企业。通过持续稳步发展,路易达孚北亚区目前在华业务涵盖8大业务平台,拥有近1000名员工,运营十余处办公处和资产,业务遍布国内各省份,是路易达孚全球贸易流的重要组成部分之一。

联系方式

  • Email:Jenny.Lei@ldcom.com
  • 公司地址:浦东新区晶耀前滩Crystal Plaza