北京 [切换城市] 北京招聘北京客服及技术支持招聘北京客户关系经理/主管招聘

客服经理

上海亚东国际货运有限公司

  • 公司规模:1000-5000人
  • 公司性质:国企
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2021-01-13
  • 工作地点:武汉-新洲区
  • 招聘人数:若干人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 职位月薪:4-6.5千/月
  • 职位类别:客服经理  客户关系经理/主管

职位描述

岗位职责

1.报价,接受客户委托;

2.安排订舱、报关、操作及运输等事宜;

3.与客户沟通,及时通报物流节点事项,解决客户临时性的运营安排事宜;

4.客户咨询、投诉、纠纷等情况的接待、协调;

5.客户维护、持续沟通;

6.为客户提供解决方案;

7.训练、指导下属;

8.完成上级交办的其他相关工作。


任职条件

1.本科及以上学历;

2.三年以上货代或物流海运客服工作经验,了解陆运、空运操作流程;

3.CET-4或同等外语水平,熟练操作Office办公软件;

4.细致、耐心、条理清晰,具有良好的沟通能力和语言表达能力;

5.应变能力、协调能力;6.熟悉综合保税区业务者优先。 


工作地点:武汉阳逻综合保税园区 

公司介绍

上海亚东国际货运有限公司(以下简称“亚东”)1994年10月成立,坚持以中国口岸综合物流为基础,以国际物流为导向,以项目运营为核心,以流程管理为重点,延伸服务,提升客户全球供应链价值的商业模式,目前已有员工2000余人。

2011年营业额人民币44亿元,是2011年中国国际货代物流百强第14名的企业,获“2010年度上海市名牌企业”、“上海市物流(货代)行业重点企业”、“2012年上海企业100强”、“上海市国际货运代理行业AAA级信用等级企业”、“上海海关AA类企业”、“2012年度全国先进物流企业”、“2012年度优秀电商物流服务商”、“2010、2011年度全国优秀报关企业”等称号;亚东是中国国际货代协会、上海国际商会理事、上海报关协会、上海航运交易所、远东国际货代网络、国际航空运输协会等机构的成员,国家商务部援外物资指定物流供应商。
Set up in 1994, ADP is a licensed NVOCC to handle international freight forwarding, customs clearance, cargo inspection, international and domestic airfreights, exhibition transport, private article international moving, express service, road transportation, dangerous goods, international trading, and international cargo insurance. ADP has been ranking within 30th among top 100 Chinese freight forwarders. The company's registered capital is 22 million RMB. In 2004, ADP was appraised by Ministry of Commerce of China the AAA1 grade of credibility, and in 2005, was granted the AA grade for credibility by Shanghai Shipping Exchange and Shanghai Freight Forwarder Association. ADP is also qualified to hold the ISO9001-2000 Quality System Certificate.

ADP head office is rooted in Shanghai with warehouses for sea freights and airfreights, container depot, CFS and express cargo terminal. ADP has its own IT center, customs broker, cargo surveyor, trucking company and site offices in both sea ports and airport areas as well as in free trade zones. There are more than 30 branch companies in coastal cites, riverfronts and major inland cities. With over 1300 professional staff, ADP has one of the most experienced groups in freight forwarding industry. The service products ADP is providing is not only the conventional, but also handling project cargoes, IT products, automobiles and parts, manufacturing projects, logistics services in bonded areas, international exhibition transport, express services and distributions, logistics consultation and vessel chartering etc., the exceptional service products that are comprehensive, difficult and utilizing the multi-model transportation to reach multiple points with varieties of distances.

ADP has established its long term goal to become "a century old, world renowned and acclaimed national enterprise", and believes in "honesty will take you far and morality will carry the loads." ADP's mission is to provide the tailor-made logistics services based on the individualized needs of the customers from different countries and industries. Based on the guideline of "the centralized decision making, the managed handlings and the open business operations", ADP is integrating its own service network and the resources to speed up the internationalization, to enhance the strength of the group activity and to succeed in the big market for big project and with big customers.

 

联系方式

  • Email:hrlg@adp.com.cn
  • 公司地址:上海市黄浦区延安东路45号工商联大厦16楼(靠近江西中路口) (邮编:200002)