北京招聘

The IT Run engineer is responsible for providing customer support and maintaining the local technology infrastructure to enable the business to serve its clients.

  

  

Key Responsibilities

  

Ensuring 1st and 2nd line customer support or service requests are completed efficiently and effectively

  

Ensuring local business and client delivery applications are administered and supported

  

Proactively checking the local area networks and reporting any incidents within the Service Management platform.

Executing change as per the change management process.

Working as part of a team and assisting regional colleagues to resolve incidents and problems.

Initiating purchase order requests and ensuring assets are managed as per CMBD processes.

Basic user trainings Deployment of local hardware at the highest possible standard using company approved products and services

  

  

Qualifications

  

Minimum 2 years of experience in a support services role

Good understanding of various technologies including Microsoft back office and end user computing

Good understanding of end user computing hardware including Dell computing

Good understanding of Active Directory, SharePoint, Email, Citrix and other portals

Good understanding of local information security practices and cyber protection

  

TMF Group was founded in the Netherlands in 1988. Over the next 20 years it expanded rapidly across the world culminating in 2011 in its merger with Equity Trust, an established global leader in trust and fiduciary services.
TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialised and business-critical financial and administrative services that help our clients to operate in different geographic locations.
Our services can help companies of all sizes with HR and payroll, accounting and tax, corporate secretarial – whether a company wants to globalise, or whether they need support to streamline existing operations. Today TMF Group operates in more than 120 offices in over 80 countries and employs more than 5,500 qualified accountants, lawyers, corporate secretaries, HR and other professionals.