北京招聘

Position Name: IT Application Specialist

Position information:

1. Work within IT Operation team to manage the operation, support and maintenance of all the applications in Greater China region, and the planning / deployment of local solutions

2. Responsible to manage the business requirement. Proactively collect business requirements maintain a list accordingly and plan a solution implementation roadmap. Applying professional knowledge to propose solutions for new requirement, can not only cooperate with central team to create change request or project approval applications based on the existing cooperate system platform, but also can independently design local solutions and find suitable partners to complete the implementation work. Take the leading role in the local application projects, control the budget and project schedule, supervise and manage the progress and delivery of multiple tasks.

3. Cooperate with the central team on the global project implementation, organize the local testing, feedback collection and training. Complete localization of user manual, streamline, systematize and document the support workflow of the new applications, and instruct the servicedesk team how to carry out. Ensure constantly update on the technical / user documentation related to the applications.

4. Take the initiative to keep full and effective communication with the business department, and actively maintain the user relationship. Organize and review the system in use with business users on a regular basis, propose effective optimization and improvement plans for the system functions and performance, and improve users' experience. Integrate or clean up non-work necessary system, simplify the workflow, improve the work efficiency.

5. The systems to operate and support are the internal information processing systems, including but not limited to SAP system (mainly FA/***/SD module), CRM system, retail checkout system, HR information system and BI system. Work closely with business partners, application owners and third party partners to ensure smooth operation of the applications, answer the problems encountered by users, able to handle troubleshooting and correction at the local level, and be able to grasp and apply abnormal data processing to solve problems. Manage the issue escalation process and follow up the progress by higher-level team to ensure that the issues are not missed and are eventually resolved or solved properly.

Job requirements

2 Proficient in English, it requires a lot of international teamwork and communication

2 Good communication and presentation skills, able to play the role of organizer in multi-party projects

2 Independent project (program) management capability, able to apply project management expertise (PMP, etc.) to effectively manage project implementation and delivery

2 Ability to work creatively and deal with unknown and unexpected problems

2 Good learning ability and can continuously update own knowledge system to meet the new demand for application systems.

2 Familiar with ITSM and ITIL process management, with ITIL certification is preferred

2 Familiar with information system solution in luxury/retail industry

2 Familiar with SAP system / POS system / Salesforce/ BI tools, knowledge and experience of PowerBI is preferred

2 Bachelor degree or above in software development, information system management or business management related field.

2 At least 5 years related experience in information system management / information technology / information system delivery and operation

    联合服务UST是一家高速发展的IT服务供应商，致力于整合行业资源向客户提供全面的IT运维、IT构架管理、行业咨询、软件应用等解决方案。自2008年成立至今，已帮助超过100家以上的《财富》500强企业战略规划、管理和实施相关业务。目前，UST的业务覆盖了基于大中华区的主要一二线城市和部分三线城市，并将足迹扩展至亚太区的10多个国家及地区。区域内，UST拥有或直接合作的有超过600位专业工程师、50多个现场支持团队及40余位IT咨询师，业已发展成为初具规模的以人才、产品及服务为核心的大中型企业。
    UST旗下拥有联合汇、联合智囊团、YB等多个发展平台，对内打造多元化的工作团队，创造出尊重和包容每一个人的积极协作式环境；对外群贤毕集整合业界资源，致力于成为领先行业的风向标。我们愿意为每一位怀揣梦想的年轻人创造机会，使其成为企业发展源源不断的动力，同时，希望每一位成员能认识自身角色的重要性并努力提高其价值。UST的人才观将会把机会留给那些愿意重视自己，重视公司发展，重视身边同事并为之努力的人。
我们拥有创造力和前瞻性兼备的专业人士和积极向上且正能量爆棚的工作团队，也拥有惬意、充满生机的工作环境，每年一次的旅游和年终晚会更是你大展风采的时刻。年终奖、绩效奖、高温费、生日礼物什么的我们都有。梦想那么大，世界只会向那些有目标和远见的人让路。趁年轻，敢出众，我们寻找最与众不同的你！
   UST，只用真诚和专业打动你！
   As for you, you just need to trust UST!


 United Service Technology(Hong Kong) Co., Ltd. (UST for short) established the representative office in Shanghai in 2008. UST is committed to integrating all the IT resources to provide customers with comprehensive solutions with regards to IT operation, IT architecture management, IT strategy consulting and application development and maintenance.

So far, we have served for more than 100 Fortune 500 companies with strategy planning, IT management and application implementation. Our service coverage ranges from Hong Kong, Beijing, Shanghai, Taipei, Guangzhou, Tianjin, Shenzhen, Wuhan, Shenyang, Chengdu to other first-tier, second-tire cities and some third-tier cities. We also expand our services to some other Asia-Pacific countries like Singapore and Japan. Now, We have grown into a large enterprise who has hundreds of professionals and focuses on talents, products and services.

UST has developed multiple platforms, including ThinkGreat, United Think Tank, and YB, to create an in-house team with diverse backgrounds and a cooperative environment where respects and inclusions are embraced. We also incorporate professional resources from external parties, making every effort to grow into an edge leading flagship of this industry. Meanwhile, UST encourages every member to recognize their own significance, thus their personal values would be maximized. The talent philosophy of UST is to retain opportunities for those who not just think highly of their own but also the company’s growth and co-workers’ hard work.

We have the most innovative and forward looking professionals, the most positive thinking teams, and also the most energetic boss and partners. Our annual outing and annual gala are definitely going to give a best moment of the year. Oh, by the way, we also provide annual bonuses, performance bonuses, and high-temperature allowances and birthday gifts. As long as the big dream exists, the world will always pave the way for those who have missions and wisdoms in heart. Feel free to stand out and celebrate youth. We will be waiting here, just the unique YOU. Let’s work together to create a better future!