北京招聘

PURPOSE OF FUNCTION

How the function contributes to the business of IKEA

To optimize the meeting place experience for the many people to drive visitation to the Meeting Places and IKEA and deliver sustainable business growth for our Partners and Meeting Places. Achieve operational results, drive efficiency improvements and enhance commercial performance, brand value and sustainability performance of the Meeting Places.

PURPOSE OF JOB

How the job contributes to the purpose of the function

To deliver a compelling value proposition beyond the normal experience of the Meeting Place for IKEA store, collaborates, customers and local community. Transform retail destinations into meeting places with a powerful retailing attraction that goes far beyond shopping, with the customer and community in focus. To drive visitation to the meeting place, work together with IKEA store to increase conversion, deliver operational results and increase asset value.

Develop a Vision and Strategy for the Meeting place that can inspire and onboard all stakeholders

ASSIGNMENTS

Job specific key tasks and responsibilities

• Ensures continuos Market Value growth of the asset by creating relevant Meeting Place Strategies, the Business plan and the Budget as well as constantly follows-up on Meeting Place development in accordance with the valid Meeting place Mandate.
• Builds and develops an empowered, front-led, adaptable and self-led team of highly motivated co-workers with the right mix of competencies, fully capable of meeting the needs and desires of local customers and communities by encouraging agile ways of working, innovative thinking, enterpreneural mindset as well as actively promoting IKEA Culture & Values.
• Strives to make the Meeting place best place to work for all people in the centres by offering great working conditions and creating real people movement through engagement of all co-workers into Meeting place activities and making them the ambassadors for our Culture & Values.
• Taking overall responsibility for the sustainability agenda, drives actions to position the Meeting Place on the local market as best in class in terms of sustainability in accordance with the Ingka People & Planet Positive strategy and locally adapted Sustainability Action Plan.
• Drives and continously improves visitation to the Meeting Place and IKEA store through transforming the asset into the best Meeting place for the many people, by constantly improving Customer journey & Customer Experience as well as providing unique offer based on deep knowledge, analyses and understanding of the daily needs and desires as well as customer insights.
• Constantly identifies new business opportunities and pilots new ideas by engaging the local partners and community into co-creation, in close cooperation with Domains with the goal to continously improve Meeting place performance and the daily life of the many people.
• Makes the Meeting place known as reliable and trustworthy Partner on the local market by establishing and maintaining long-term relationship with surrounding communities, the local authorities (city settlement administration, consulates, non-government organisations and charity organisations) and opinion leaders in order to co-create the Meeting place and jointly identify opportunities for development
• Accountable for Safety and Security of the Meeting place, legal compliance, life safety of all customers, partners and co-workers on the site.
• Cooperates with Facility Management department to ensure that facility management is conducted with high quality, in time and within the approved budget.
• Cooperates with other Ingka Domains, such as procurement etc, to ensure the function of the Meeting Place.

COMPETENCES

“Competence is knowledge, motivation and capability to perform in all situations and activities the assignment requires.”

A KNOWLEDGE

• Globalisation – Able to adapt global Meeting Place concept to meet local culture and community needs and willpower to adjust the global concept to stay and continue to be relevant.
• Synergy Leasing – Able to create synergies among partners that ensures a complementary offer for the customers.
• Community Engagement – Understanding of how to drive engagement with various levels of the local community.
• Customer Behavior – Knowledge of existing and potential customer’s needs behaviours and aspirations to be able to help Ingka evaluate future endeavours and further translate insights into most relevant ideas & solutions, to support for business purpose and decision-making.
• Sustainability – Knowledge of how to transform our operations to become climate positive and contribute to a circular society, and positive impact on local communities. Knowledge of how to balance and merge environmental, social, and economic aspects to define sustainability and how Ingka uses that knowledge in striving for growth within the limits of the planet.
• Organisational Strategy Design – Able to create and implement long-term strategic

B MOTIVATION

• Entrepreneurship/ Innovation - Motivated by searching and grasping business opportunities. Taking ownership and responsibility for making things happen
• Leading People through vision and inspiration - Motivated by inspiring others, sharing your business idea and making others follow you, guiding others and creating a team in order to achieve one purpose for common success
• Value for the many (Social reasonability) - Motivated by being a part of something big a change that influences people for the better (something big and humanistic)
• Value for the business - Motivated by end result of any action, always aiming to make an impact and achieve qualitative result in business, through tackling and solving difficult and new tasks with balanced cost solutions
• Passion for sustainability and highly motivated about making the Meeting Place people and planet positive.
• Sharing and living IKEA culture and values
• plans and directions, set budgets and follow up goals.
• Basic Financial literacy - skills and ability to use financial resources to make decisions. These decisions include how to generate, invest, spend, and save money in order to understand different businesses work and how our decisions affect the Value of the asset.
• Safety & security: Knowledge of fundamentals
• IT: Good knowledge of MS OFFICE 365

C CAPABILITIES

JOB-SPECIFIC CAPABILITIES

• Driving Performance - Provides guidance and feedback to maximise performance of individuals and/or groups.
• Business Courage - Demonstrates ability, willingness and proactive attitude to generate new ideas and mobilize people around them, finding ways to convert them into new business opportunities.
• Driving change - Champions new methods, digital systems and processes to improve performance.
• Relationship building - Develops virtual and other collaborative relationships to facilitate current and future objectives.
• Critical Thinking - Applies critical thinking skills to continuously examine and challenge existing strategies, plans, goals and ways of working.
• Collaborating: ability to work in remote team within one global organization, motivated to share and take on best business practices.

LEADERSHIP CAPABILITIES

• Leadership is everyone’s responsibility at IKEA. Leadership behaviours differ depending on your position and your level of leadership – leading myself, leading others, leading leaders and leading matrix partners.
• Develop the business and deliver results
• Lead and develop people
• Inspire and clarify
• Create togetherness
• Find better ways
• Enable change

SOURCES OF PERFORMANCE INDICATORS

Relevant sources of Performance Indicators to contribute to the purpose of the job

• Visitation development to the Meeting Place.
• Cross-visitation to IKEA.
• Sales development of IKEA and partners.
• Operational P&L results.
• Asset value development.
• Environmental performance and positive impact on community (Flight Tower and Sustainability Dashboard).
• MP co-workers engagement on sustainability (iShare sustainability module)
• Brand positioning on sustainability (Brand Awareness)
• Partners satisfaction
• Customers satisfaction

KEY PREVIOUS EXPERIENCES AND PROVEN SKILLS

Key previous experience and skills needed before the job can be taken up

• Knowledge of the Real Estate business and extensive experience (minimum 5 years) in commercial properties management with proven track record.
• Minimum 5 years experience in managerial role with proven leadership skills and track record.
• Advanced level of financial and commercial competence.
• Strong influential leadership. Ability to motivate and inspire people and develop succession in the team.
• Ability to initiate and innovate methods and processes to improve performance and results of the Shopping Centre.
• Business minded and cost conscious.
• Strong strategic & crisis management skills.

宜家起源于瑞典南部小镇斯马兰省。1943年，创始人英格瓦?坎普拉德创立宜家， 从一平方米走向了世界。1998年1月，宜家在中国的***家商场在上海开业。截止目前，宜家在中国拥有28家商场，3个购物中心，2个顾客体验中心，1个顾客服务中心及4个物流顾客服务及配送中心，并与超过145000名员工共同成长。从2008年起，宜家中国连续十一年蝉联由优兴咨询（UNIVERSUM）颁发的最具吸引力雇主这一称号。
英格卡集团（原名宜家集团）是全球领先的家具及家居用品零售商，致力于实现宜家愿景—为大众创造更美好的日常生活。提供种类繁多，美观实用，老百姓买得起的家居用品。英格卡集团的三大主营业务包括：宜家零售、英格卡投资和英格卡购物中心。
在宜家，我们的人才理念是要为那些脚踏实地，诚实正直的人们提供发展机会，不仅是职业的发展，还有个人能力的发展。因此关于员工，我们从不会对他们的性别、年龄、学历、民族、宗教信仰、生活背景等因素作具体的要求或限制，只要被证明是最适合的人选，就会被录用，并与我们共同成长。
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