Customer Development Representative ID65150
汇丰技术服务（中国）有限公司
- 公司规模：50-150人
- 公司性质：外资(非欧美)
- 公司行业：银行
职位信息
- 发布日期：2020-10-29
- 工作地点：上海
- 招聘人数：1人
- 工作经验：1年经验
- 学历要求：本科
- 职位类别：客户代表
职位描述
职位编号: 0000ESUI
Description
Wealth and Personal Banking (WPB)
Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
We are currently seeking an experienced professional to join our team.
In this role, you will
-Client-oriented professional to proactively manage a complex portfolio of clients, becoming a trusted advisor to lead strategic dialogues with clients at a portfolio level through the understanding of specific business requirements and delivering creative and flexible customer solutions.
-To hand over customer relationship properly to their relationship managers after closing sales;
-To provide excellent services to customers and ensure all enquiries and complaints are accurately and effectively resolved to customers' satisfaction;
-To participate actively in team building activities to share information/ideas while contributing suggestions for work improvement;
-To timely prepare and submit daily/weekly reports on sales status.
Qualifications
To be successful in the role, you should meet the following requirements
-University degree or above(recognized by the state);
-Strong interpersonal skills and effective presentation skills;
-Well-developed service and sales attitude with ability to work under pressure;
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
职能类别：客户代表