Senior Customer Service Specialist
迈柯唯(上海)医疗设备有限公司
- 公司规模:150-500人
- 公司性质:外资(非欧美)
- 公司行业:医疗设备/器械
职位信息
- 发布日期:2021-01-12
- 工作地点:上海-长宁区
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:本科
- 职位月薪:6-8千/月
- 职位类别:订单处理员 物流专员/助理
职位描述
Key duties and responsibilities: ? Entering orders, creating delivery slips and invoicing in SAP, ensure data accuracy and productivity level ? Checking contract terms and related documents; L/C document preparation ? On time follow-up with customers; Coordinate with customer and sales team for order status, payment, delivery, invoice / shipping docs to ensure the order proceed smoothly ? Communicate with warehouse for correct shipment, trace the goods to ensure on time and safety arrival ? Fulfill order-related compliance and internal control requirements;Handle return shipment from customers ? Work out order status report and provide to customers and sales team ;other routine reports; documentation & filing ?Improve order processing execution and efficiency to achieve operational excellence ? Communicate closely with various departments to smooth the order process ? Others customer service relative job Quality System Duties and Responsibilities: Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
Knowledge/Skills/Experience: Each organization shall have sufficient personnel with the necessary education, background, training, and experience to assure that all activities required by this part are correctly performed and shall establish procedures for identifying training needs and ensure that all personnel are trained to adequately perform their assigned responsibilities. Training shall be documented. ? bachelor’s degree in Supply Chain, trade or similar ? Minimum 4-5 years related experience in order processing or supply chain, medical industry background is preferred ? Fluent English communication both in verbal and written ? Good IT skills( MS OFFICE& ERP exposure) aimed at using these tools to collate, analyze and present insights, SAP skill priority
Personal qualities: ? Highly responsible on duties and passion for customer service ? Hard working spirit and proactive attitude, quick learner ? Efficient, accurate, well organized. Work with passion and patience ? Collaborative mindset-must be able to work together with others to achieve goals ? Excellent communication and execution skills, strong sense of responsibility and team work spirit.
公司介绍
迈柯唯(上海)医疗设备有限公司是MAQUET在中国设立的全资子公司,为中国医院的手术室、心胸外科、ICU提供最具品质系统工程和系列产品,并以最优质的、快速的服务立足于中国市场。
迈柯唯(上海)医疗设备有限公司
人力资源部(邮件主题请注明应聘职位)
https://career012.successfactors.eu/career?company=GetingeProd
联系方式
- Email:hr.china@getinge.com
- 公司地址:地址:span上海市长宁区红宝石路188号1幢古北SOHO 20楼