Case Manager ID62438
汇丰人寿保险有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:保险
职位信息
- 发布日期:2020-10-23
- 工作地点:杭州
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:本科
- 职位类别:保险业务经理/主管
职位描述
职位编号: 0000EM00
Description
HSBC Life Insurance Company Limited
Headquartered in Shanghai, HSBC Life Insurance Company Limited is a 50-50 joint venture between HSBC Insurance (Asia) Limited and The National Trust Ltd. with a registered capital of RMB 1025 million. HSBC Life offers a comprehensive range of insurance solutions to our customers covering protection, retirement, children’s education, wealth growth and management, and legacy planning.
We are currently seeking an experienced professional to join our team.
In this role, you will
-Provide daily case handling service to support frontline to achieve the business goals and create positive impact to business production and achieve the KPIs (ie ANP, Product Mix and VNB)
-Smooth the case management in a cost effective and timely manner
-Work with Planners and Field Managers to help facilitate and control the whole sales and delivery process for each case
-Help resolve difficult cases and special requests
-Provide timely response to queries raised by frontline sales during the sales process
-Ensure effective daily case handling.
-Fulfill all internal compliance/ risk and external regulatory requirements.
-Responsible for attending and successfully completing assigned training in the mandated timeframe and understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead FCC;
-Understand legal responsibility to be vigilant for unusual activity according to GS
-Report unusual activities
-Support Country or Regional FCC AML Office/AML Investigations by providing additional information when required
Qualifications
To be successful in the role, you should meet the following requirements
-Good exposure in the insurance industry is preferred with strong business acumen
-Excellent communication, negotiation and problem solving skills
-Excellent analytical and problem solving skills and can proactively drive a project independently
-Fluency in Mandarin is mandatory and the basic ability in English is desirable
-Must be a team player
-Strong Microsoft application knowledge
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Company relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Life Insurance Company Limited
职能类别:保险业务经理/主管
公司介绍
汇丰私人财富规划,通过创新科技数字解决方案,智能赋能移动数字工具,随时随地为个人及家庭,提供定制财富规划和保障服务。
我们通过:
“汇丰人寿”提供保障相关产品及财富规划服务
“汇丰金融科技”提供数字科技赋能
“汇丰汇选”APP提供一站式财富科技服务
HSBC Life Insurance currently utilizes AJINGA, a third party recruitment management system, to process job applications. Please watch out for emails, SMS, and/or WeChat messages from AJINGA. Note that AJINGA will only send notices from the following email, and will not ask you to provide any personal data by responding to the message directly.
E-mail: hsbcrecruiting@mail.ajinga.com
联系方式
- Email:hsbcrecruiting@mail.ajinga.com
- 公司地址:浦东新区世纪大道8号汇丰银行大楼18楼, 21楼2101及2115单元 (邮编:200120)