北京招聘

(Associate) HR Specialist

Responsibilities may include the following and other duties may be assigned.

Customer Service

• Provides customers with accurate, consistent and timely responses to their questions, and issues regarding HR transactional and technology needs.
• Develops an in-depth understanding of the customer’s needs and engages with customers to ensure quality of response.
• Contributes to the continuous development of knowledgebase tools to provide consistent responses to customers.
• Escalates cases in a timely way to appropriate Subject Matter Expert (SME) or Center of Expertise (CoE) if functional expertise is required.
• Others tasks assigned by Manager

Performance Transactions and Administration Tasks

• Performs administration of data change process, data input and verification of required documentation in workday.
• Identify, navigate, research and troubleshoot HR transactional processes related to multiple HR based applications and associated systems
• Prepare and generate regular report to related department as well as ad-hoc report request from HR, be the owner of report inventory as well as report generation process.
• Take the ownership of data change process and optimize process to improve efficacy as well as any data clean-up activities needs to be done in Workday, such as security assignment, reporting line and etc.
• Others tasks assigned by Manager

Requirements

• Bachelor degree or above
• 1 to 2 years Human Resource is preferable or graduates with advanced educational background
• Experience in a front office facing Customer Service/Shared Service environment and/ or administrative job required
• Experience in multinational company is preferable
• Interested to further develop within an international HR Shared Service/Shared Service environment
• Fluent in English
• Rigorous, precise, curious, follow-up capabilities with strong problem solving skills

About Medtronic
Together Medtronic and Covidien are working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. This is the ideal opportunity to join us, and be part of our commitment to the health of others.

We know the combined resources of Medtronic and Covidien will be transformative, creating new methodologies and new opportunities. Whatever your specialty or ambitions, you can make a difference at Medtronic – both in the lives of others and your career.

Medtronic is a $27.8b company with more than 85K employees in more than 160 countries.