北京招聘

 Inside Sales Officer 

What You’ll Be Doing:

● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective.

● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique customer requirements. Resolve discrepancies with the customer prior to order entry; enter sales orders into the Arrow ERP system working with shared services teams to resolve any complex issues. Review backlog report throughout to determine how to fulfill orders most effectively while balancing product cost, customer delivery expectations and vendor availability.

● Customers Service and Service Requests: Meets customer service agreements established in SOW. Respond quickly ad professionally to customer requests for information relative to orders and RMA's requests for confirmations/invoices, credit status, expediting or shipping requirements. Documents all customer requests for product returns or maintenance cancellations in an Oracle ERP system. Obtains all related facts and makes the decision to accept or reject based on established guidelines. 

●Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims: Maintain control of the open backlog of orders, service requests and RMA's from entry through billing. From ongoing reviews of open orders and SRs/RMAs determine if the vendors have shipped, entitled and or billed the order or return. Research and resolve vendor invoice variances caused by price, quantity, goods/services receipts, freight and tax cde discrepancies.

What We Are Looking For:

• Bachelor degree or above. Majoring in Electronics or Business & Marketing is preferred.
• 本科及以上学历。电子类或市场营销，经济类相关专业优先。
• 1-3 years working experience is preferred.
• 1-3年的工作经验为佳。
• Tele sales experience and new customer exploring experience will be an advantage.
• 有电话销售及新客户开发经验者优先。
• Good English ability in reading and writing is preferred.
• 较好英文能力优先。
• Aggressive sales personality in achieving qualified results and able to work under pressure.
• 具备销售潜质，能承受压力，结果导向型。
• Good at Communications. Quick learner. Skills of office software.
• 沟通能力，学习能力强，能够熟练使用办公软件。
• Hard-working and self-motivated. Team work spirit.
• 具吃苦精神且上进心强，有团队合作意识及敬业精神。

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Completion Bonus
  
• Paid Time Off
• 5-Day Work Week
• 15 days annual leave per year
• Growth Opportunities
• And more!

About Arrow

Arrow Electronics,  Inc. (NYSE: ARW), an award winning Fortune 110 and one of Fortune  Magazine’s Most Admired Companies. Arrow guides innovation forward for  over 175,000 leading technology manufacturers and service providers.  With 2019 sales of USD $29 billion, Arrow develops technology solutions  that improve business and daily life. 

Our broad portfolio that spans the  entire technology landscape helps customers create, make and manage  forward-thinking products that make the benefits of technology  accessible to as many people as possible. And our strategic direction of guiding innovation forward is expressed as  Five Years Out, a way of thinking about the tangible future to bridge  the gap between what's possible and the practical technologies to make  it happen. 

Arrow Electronics, Inc. (NYSE: ARW), 艾睿作为财富102强，是《财富》杂志最受赞赏的公司之一。全球技术解决方案公司艾睿电子致力驱动创新，引领超过180,000家领先的技术制造商和服务提供商。艾睿专注发展可提升业务及生活质素的科技解决方案，2020年销售额达到286.7亿美元。公司在全球拥有20,100名员工，超过345个业务网络，服务范围遍及80个国家。


Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 102 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 180,000 leading technology manufacturers and service providers. With 2020 sales of USD $28.67 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen.