北京招聘

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.






Role and Responsibilities:



Responsible for inbound client interactions originating from LiveChat, phone, social engagement, events, and paid media; follow up on campaign responses; provide ‘voice of the client’ feedback to assist in campaign design

Interactions primarily focused on set of TSS MVS offerings and point products, with strong ability to navigate within and across IBM’s portfolio & align with subject matter experts

Creation of validation leads through Inbound responders that come into IBM for immediate interaction, clarification of IBM offerings, and ability to address pain points

Responsible for outbound prospecting; cultivate new relationships in white space / new contacts within existing accounts; support for Account-Based Marketing initiatives

Interactions primarily focused on ability to understand and convey high-level business strategy and objectives; promote IBM portfolio, identify pain points & align with IBM offerings

Creation of validation leads through Outbound sales plays that are jointly agreed upon by marketing & sales

Cross-selling based on analysis of cross-brand sales reports














Required Professional and Technical Expertise :



Bachelor degree or above

Technical understanding

Excellent communication skills (listening, influencing, persuading)

Proactive, willing to take ownership and initiative.

Persistent and unafraid of complexity.

Fluent in Chinese and English, both spoken and written.










None






At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network.  It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!






What matters to you when you’re looking for your next career challenge?



Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.



Impact. Inclusion. Infinite Experiences. Do your best work ever.






IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.






For additional information about location requirements, please discuss with the recruiter following submission of your application.






IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.




In response to your application or your interest about job positions, your information will be used by IBM to assess your skills, qualifications; verify your information and conduct relevant and appropriate legally permitted pre-employment verification checks; communicate with you about new jobs and careers opportunities and the recruitment process including any interviews; complete the selection process; conduct surveys and research activities with objective of improving IBM’s recruiting process; and perform analysis of our applicant pool in order to better understand who is applying to positions at IBM and how to attract top talent. If your application is not successful, IBM may use your contact information to notify you about different positions which may become available in the future which IBM considers may be of interest to you.？
By submitting your application, you authorize the IBM company you are applying to (listed in the ""Job Posting"") to store your personal data in IBM’s Recruitment tools for the secure storage of your data whilst your application is assessed and otherwise as set out above. IBM will not share your personal data with any third party without your prior consent. If you are given and accept an offer of employment by IBM, personal data collected during your pre-employment period will become part of your IBM personnel records, to be retained throughout and for a period after your employment with IBM (specific periods vary by country).

IBM（国际商业机器公司），创立于1911年，是全球 IT 产业一家百年企业, 也是全球规模最 大的科技公司之一，业务遍及170多个国家和地区。IBM 转型成为一家认知解决方案和云平台公司，持续借助创新科技、行业专长、诚信助力商业和社会发展。2018年全年总营收达796亿美元。每年在研发领域的投资超过60亿美元。