北京招聘

System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services as required by the client.  Sound pretty important?  Absolutely!  You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product performance or impair the client's IT operation.









1. Role as account SSR(System Service Representative) to TSS account, which included IBM brand and Cisco infrastructure.
2. IBM Power server/storage installation/maintenance, performance turning;
3. Cisco network products technical support, eg implementation, turning and related repair action.
4. Overall cust-SAT management, account management, and basic PM(Project Manager) assistance.
5. Assistance to TSS business engagement, both on Logo MA(maintenance) and MVS(Multi Vendor Service).









Expect you :

1. Bachelor degree or above


2. IBM AIX and power server related;


3. IBM Storage（especially SAN product line）technical support skill;


4. DR technology related is prefer.


5. Cisco CCIE is mandatory.


6. Good communication skill both in English and in Chinese


7. Quick learner and good team player

none






At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network.  It's this unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!






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IBM（国际商业机器公司），创立于1911年，是全球 IT 产业一家百年企业, 也是全球规模最 大的科技公司之一，业务遍及170多个国家和地区。IBM 转型成为一家认知解决方案和云平台公司，持续借助创新科技、行业专长、诚信助力商业和社会发展。2018年全年总营收达796亿美元。每年在研发领域的投资超过60亿美元。