IT Business/Systems Engineer
飞思卡尔半导体(中国)有限公司上海分公司
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2020-10-12
- 工作地点:天津
- 招聘人数:1人
- 工作经验:本科
- 学历要求:招1人
- 语言要求:不限
- 职位类别:BI工程师
职位描述
Job Responsibilities
Responsible for coordination of all Manufacturing IT Infrastructure Services delivered within local site – ATTJ here, operational (changes, escalations, complaints) and tactical (Demand Management). Facilitation of local and global projects during setup and deployment between the 3rd party contractor and the local manufacturing site. Accountable as the primary contact for all local manufacturing customer IT infrastructure needs. Details are listed as below but not limited to.
- Demand Management – Advise on the use of existing services, collect demand vs. standard services, manage service quantities for optimization of the cost/benefit relation and ensure appropriate end-to-end handling of demand management together with site demand manager.
- Coordinate operational service delivery – participate in change process, escalate performance issues towards the service providers, ensure communication towards the local business in incident, service outage/crisis and change cases and execute complaint handling according to the ITIL process.
- Communication – Explain and advise on the IT infrastructure services, policies and standards towards the business as well as explain the local business requirements to the vendors for operational and project topics. Keep the site related information (i.e. site list data) actual for the site(s).
- Financial – safeguard business on CAPEX by ensuring any hardware/software spent on quarterly basis must be implemented in timely manner. Take responsibility of Total Cost of Ownership.
- Projects – facilitate information collection, project and deployment for local and global projects (between vendor and business or between project organization and business).
- IT Security – coordinate in operational IT security cases when required, link to the IT Cyber Security team as contact point and facilitate regular IT Security tasks (i.e. security checklist) for the site(s).
- Quality and continuous improvement – Ensure the vendor perform and execute topics according to site requirements and IT procedures for Audits, Four Eyes principle monitoring and other relevant topics, including 8D/3x5Y process.
Candidate Qualification
- Knowledge in ITIL/ITSM methodology, ITIL certification is preferred.
- Excellence in technical capabilities in IT infrastructure, knowledge of Datacenter, Storage, Databases, Servers, Clients and Network.
- Proficient in both oral and written English Communication
- High interpersonal skills and customer orientation.
- Multicultural orientation and experience with international organization and distributed environment / locations.
- Excellence in analytical skill in problem solving and troubleshooting technique.
- Proven project management capabilities.
- Ability to work with teamwork or independently and with minimal supervision
- Ability to efficiently convey ideas though oral and / or written communication
- Ability to lead teams effectively both through structured coaching and deliveries.
- Able to work under pressure and limited time to achieve gold.
职能类别:BI工程师
公司介绍
恩智浦半导体(纳斯达克代码:NXPI)致力于通过先进的安全连结及基础设施解决方案为人们更智慧安全、轻松便捷的生活保驾护航。作为全球领先的嵌入式应用安全连接解决方案领导者,恩智浦不断推动着互联汽车、端对端安全及隐私、智能互联解决方案市场的创新。恩智浦拥有超过60年的专业技术及经验,拥有29,000名员工,业务遍及30多个国家,2019年的营业额达88.8亿美元。