Outside Account Manager 外部客户经理 4s店渠道
迪乐泰轮胎(上海)有限公司
- 公司规模:少于50人
- 公司性质:外资(欧美)
- 公司行业:汽车
职位信息
- 发布日期:2020-12-28
- 工作地点:北京
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:本科
- 语言要求:英语良好
- 职位月薪:30-32万/年
- 职位类别:客户经理/主管 销售经理
职位描述
Account Management
Achieve the sales target for each month, and provide action plan and feedback to manage any obstacles in attaining such targets
Effectively build and nurture relationships with dealership management to gain commitment to plans in order to meet objectives
Create awareness and communicate key initiatives and program value to ensure commitment
Effectively implement Dealer Tire solutions that match the needs of the dealership and effectively communicate our value
Develop the business through collaboration with Original Equipment Manufacturer (OEM) field contacts and other program resources
Develop and maintain contact schedule with dealers based on OEM program requirements
Submit timely contact reports, forecasts and travel requests to sales management as required
Operational Management
Effectively diagnose opportunities for each dealership while determining the investment and ROI for each
Assess, reinforce and implement processes and elements across the service lane
Analyze and identify training needs of dealership staff
Drive service advisor effectiveness and overall retail strategies through coaching and training to maximize the business opportunity across all products
Conduct market competitive shops and analysis to provide market competitive price information /positioning
Effectively build relationships with General Manager/Dealer Principle and/or Top Level Management at the dealerships
Work with the Service Manager and Parts Manager to determine product screen and set competitive pricing
Perform inventory analysis and collaborate with Service and Parts Managers to determine appropriate product mix and inventory levels across all products to meet/exceed business objectives
Collaborate with the dealership to optimize merchandising components
Maintain knowledge of current industry trends and share best practices across the team and the dealership network to support continuous improvement
Utilize data and analytics to review performance, identify opportunities and facilitate dealership meetings
Resolve customer service issues related to any account activity
Other Duties as Assigned
Position Requirements
Bachelor’s degree or equivalent work experience required
Prior experience selling and project managing a book of business
Must be able to read, write and speak fluently in Chinese
Ability to read, write and speak fluently in English preferred
Skilled at taking in many inputs, prioritizing, coordinating resources and executing
Possess full understanding of all aspects of sales process (inventory, inspect, train, sell/retain), the financial impact of products and services provided
Ability to build relationships at all levels and good communication with dealer management and Dealer Tire
Strong and quick assessment skills with ability to critically think in the moment and add value
Strong customer relationship skills and ability to sell at the top
要求:
1. 有汽车售后市场零售经验
2. 有轮胎行业背景加分
3. 英语书面一般可沟通
4. 沟通能力强
5. 踏实、有潜力
公司介绍
联系方式
- 公司地址:上海市静安区恒通路268号2405-06室 (邮编:200070)