北京招聘

Summary:

Working alongside and under the direction of the Field Service Manager, the Field Representative is responsible for developing programs of services in the field of technical support, maintenance, and services to test cells operations. During construction of new testing facilities, he will support communication between local and distant stakeholders for converging on specification, technical interfaces and project dependencies. He will build a long term and fruitful relationship with customers and a strong network of local suppliers and partners. He will work in close relationship with the Project Managers, SMS department and SMS managers.

Essential Duties and Responsibilities:

· Develop and maintain strong and long term relationships with customers

· Develop and maintain local suppliers and partners network.

· Build an effective communication between all Safran TC, customers, suppliers and partners in order to maintain stakeholders’ cohesion and commitment, and enable the projects performance.

· Supporting day-to-day communication between local and distant stakeholders for converging on accurate definition of need, specification, technical interfaces and project dependencies.

· Support actively the Safran Test Cells local supply chain, on site installation, commissioning, and SMS activities

· Anticipate customers need and co-develop a strategy for SMS growth

· Provide input and recommendation on new services development roadmap.

· Launch, manage multi-services actions and track benefits, for assigned customers

· Support in building up the scope proposal, coordinating the quote and rolling out critical SMS contracts

· Roll out the SMS support system for a contract or a program of services (local and distant sites)

· Support in coordinating the development of new multidisciplinary services

· Lead his activities as project (scope, time, resources, cost, integration, communication, risk, quality, purchase)

· Ensure arbitrage and co-decision on technical option in his scope. Give orientation to Senior Management decision

· Achieve budget goals, leadtime and quality for his portfolio of activities under his responsability. Be accountable for field service performance in China.

· Edit lessons learned, improve practices for the benefit the global SMS team

Other Duties and Responsibilities:

· Actively participate in a continuous improvement culture providing recommendations and implementing enhancements to current methods and procedures

· Other duties as assigned

Education/Experience:

· Bachelor's degree in related field required

· 5-8 years of experience required

· Proven experience in Project Management of approximately $2M-$10M of yearly budget

· Able to apply PMI or equivalent methodology

· Proven skill in more than one Test Cells profession

· Fluent in Chinese and English

Qualifications:

· Demonstrated awareness of international variances in cultural pertaining to global SMS activities

• Proven ability to make sound judgments and decisions and have an understanding of how decisions affect business lines and the organization as a whole.
• Ability to acquire expertise in different field service capabilities

· Ability to survey his customers and co-develop a strategy that can formulate an opportunity for SMS

• Ability to understand customers specific and generic, explicit and non-explicit needs, and support in proposing taylor made solutions

· Able and willing to travel up to 50% of the time both domestically and internationally, as required

• Strong communication skills both verbal and written with a proven ability to be assertive yet approachable delivering a positive customer service experience, even in case of claim or severe dissatisfaction

• Demonstrate accuracy and thoroughness; actively seeks opportunities to improve and promote quality and monitors own work to ensure quality is met
• Self-motivated, driven, organized, detail oriented, able to multi-task, able to prioritize activities

· Self-starter with ability to work under pressure to deliver targets on time

· Ability to locate and establish business relationships with key customer decision makers

· Ability to manage multiple project activities and communicate goals, objectives, lead highly multidisciplinary team, identify and manage external stakeholders

· Ability to work in different cultures with successful outcome

· Ability to build consensus with support teams to provide customers with an excellent service

· Proficient in MS Office programs to include Excel, Word, PowerPoint, and Outlook

Working Conditions and Physical Requirements:

· ability to use a computer and telephone which requires sitting and typing for extended lengths of time. Use of Windows environment, in English is mandatory

· Ability to travel on a regular basis into China, occasionally abroad. This job requires ability to travel on any regional/international flight. Driving licence is needed .

Safran Group赛峰集团
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors) defense and space markets. Safran has a global presence, with more than 79,000 employees and sales of 16.49 billion euros in 2020. Working alone or in partnership, Safran holds world or European leadership positions in its core markets. Safran undertakes research and development programs to meet fast-changing market requirements, with total R&D expenditures of around 1.21 billion euros in 2020.
赛峰集团(SAFRAN)是一家国际高科技集团公司。赛峰集团的业务遍布全球，涵盖航空（推进、设备和内装）、防务和航天领域，拥有79000多名员工，2020年营业额为164.9亿欧元。单独或是通过合作，赛峰集团在其核心市场占据欧洲乃至全球领导地位。赛峰集团大力开展研发项目，以满足快速发展的市场需求，2020年的研发总支出约为12.1亿欧元。

Safran in China赛峰在中国
Safran China has more than a century of relations with China and 40 years local presence. Now Safran has more than 2000 employees and 20 entities in China. The major current aircraft and helicopter programs in China are C919, ARJ21, MA 700, AC 311A, AC 312, AC 352.
赛峰在中国有着100多年发展历史，40多年合作历程。赛峰集团目前在华工作员工2000多名，遍布中国20多家实体单位，主要飞机和直升机项目是C919, ARJ21, MA 700, AC 311A, AC 312, AC 352。

Safran Aircraft Engines赛峰飞机发动机
Safran Aircraft Engines is a world-class aviation and aerospace group, specialized in civil engines, military engines, aerospace engines, rocket propulsion technology and services etc. SafranAE Suzhou established in December 2005, with registered capital of 36.5 million USD, specialized in production and assembly of components for aircraft engines. SafranAE Suzhou has branches and offices in Tianjin, Beijing, Shanghai, Guiyang, etc., with more than 350 employees.
赛峰飞机发动机公司是国际一流的航空与航天工业集团，主要从事民用发动机、军用发动机、航天发动机及火箭推进技术和服务等专业领域。赛峰飞机发动机苏州公司于2005年12月成立，注册资金3,650万美元。致力于飞机发动机零部件的生产及组装。目前员工350多人，并在天津、北京、上海、贵阳等地设有分公司及办事处。

Safran Landing Systems赛峰起落架系统
Safran Landing Systems designs, produces and supports landing and braking systems for all types of aircraft. SafranLS Suzhou established in 2002, has more than 350 employees. It has established an industrial presence in China since 2002 with the opening of the Safran Landing Systems Suzhou plant as center of excellence for side stays sub-assembly, and manufacture center for medium size main fittings sliders and complex parts.
赛峰起落架系统公司为各型飞机提供起落架及刹车系统的设计、生产及支持服务。赛峰起落架系统苏州公司成立于2002年，现有员工350多名。公司成立后，其工厂作为侧撑杆部装卓越中心，以及中型减震支柱外筒滑动件和复杂零部件制造中心，在中国建立起了工业级地位。

Talents, ready for challenges, are welcomed to join us. Safran will provide you competitive salary and benefits, professional and harmonious working environment, space for personal development, as well as opportunities for overseas training.
欢迎有才华、乐于接受挑战的您加入我们的团队，公司将为员工提供具有竞争力的薪资福利待遇、专业和谐的工作环境、良好的个人发展空间，以及海外培训机会。