IT Operation Service Manager
南京传奇生物科技有限公司
- 公司规模:1000-5000人
- 公司性质:上市公司
- 公司行业:制药/生物工程
职位信息
- 发布日期:2020-11-02
- 工作地点:南京-江宁区
- 招聘人数:1人
- 工作经验:10年以上经验
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:IT经理/IT主管
职位描述
Major Responsibilities:
· Implement new IT infrastructure or service by leveraging up-to-date technologies from the market to support fast product launch and business expanding.
· Manage day to day operation of IT infrastructure (including but not limited to: server, network and cloud based system etc.) and service delivery globally.
· Support business application running on either internal infrastructure or external cloud platforms with not only high performance but also great information security.
· Develop and maintain related SOP, Working Instruction and operation manual etc. to ensure compliance and high efficiency in IT operation and service delivery.
· Manage operation related budget to make sure reasonable TCO and ROI comparing to industry benchmark.
· Manage lifecycle of IT assets by following SOP and work instructions to ensure regulatory and security compliance.
· Manage service provider to make sure all SLA being met with reasonable service charge from the vendor.
· Provide necessary IT training to end users to maintain high satisfaction rate.
· This role is also accountable for ensuring that all global policies and procedures (GxP, Information Security etc.) being followed in daily operation.
· Active knowledge of GenScript IT and IT services and where they should be leveraged for Legend benefit – i.e. be the primary technical interface to GenScript IT.
Qualifications
Education: a Bachelor’s Degree in Computer Science, Management of Information Systems, or related field is required.
Experience: 8+ years of experience in IT operation and service management.
- Experience in maintenance, configuration, test and implementation of computer hardware and software.
- Experience in maintenance, configuration, test and implementation of network switch, wireless LAN, firewall and other security devices.
- Working knowledge of Windows, MS Exchange, Linux, Office 365, BGP, VPN, Wireless Network, FREEPBX, HUAWEI, SHORETEL and remote communication tools as Teams, WebEx and Zoom etc.
- Working knowledge of VMWare Virtualization and public cloud platforms as AWS, Azure and Ali etc.
· With related certificates as MCSE, MCITP, CCNP, CRISC, CISSP, PMP, ITIL and LINUX is a plus.
· Working experience in biotech or pharmaceutical industries is a plus
· Excellent interpersonal & communication skills.
职能类别:IT经理/IT主管
公司介绍
联系方式
- 公司地址:建国路91号院
- 电话:18845096218