资深服务销售（Renewal Sales）
日立数据管理（中国）有限公司
- 公司规模：150-500人
- 公司性质：外资（欧美）
- 公司行业：计算机硬件
职位信息
- 发布日期：2020-09-19
- 工作地点：上海-静安区
- 招聘人数：1人
- 工作经验：3-4年经验
- 学历要求：本科
- 语言要求：英语
- 职位月薪：1.5-2万/月
- 职位类别：销售代表
职位描述
Job Overview:
Reporting To: Director, Renewal Sales, China
The Renewals Sales Specialist is responsible for driving renewal business and meeting intake and/or revenue targets for all annuity renewals within an assigned geography or customer base. The Renewals Specialist will maintain a solid understanding of the Hitachi Vantara Services portfolio and renewals process, and collaborate with the Sales team on sales strategies, identifying sales opportunities, and generating services quotes in order to drive the renewal rate. The Renewals Specialist will work directly with customers and Customer Service & Support staff to identify service needs and qualify customers for potential up-sell opportunities. The Renewals Specialist will communicate with a variety of end users including IT, Procurement, C-level executives, and other key decision makers as designated in support of the renewals process and uncovering areas of potential value add. Interactions may include participation in cross-functional meetings, and supplying ongoing support as needed.
Job Responsibilities:
? Meet and/or exceed quarterly targets for bookings, on-time renewals and overall renewals.
? Manage the opportunity pipeline from week to week while providing accurate and timely updates to management on progress and outlook on the renewal forecast.
? Quoting customers 180 days prior to contract expiration so that all customer accounts are resolved prior to the expiration date.
? Develop a deep expertise and understanding of Hitachi Vantara's Maintenance and Support Programs, Software License Agreements, Service Terms & Conditions, service offerings, and services pricing and negotiating renewals.
? Research customer contracts and purchasing history in Hitachi Vantara’fs various customer management systems in order to create timely and accurate renewal quotations for the strategic enterprise accounts.
? Engage with Business Development teams in the field, end users, distributors and resellers to present renewals quotations and respond to questions.
? Engage with, drive and motivate account managers, customer relationship managers, partner managers and partners to assist in driving renewals to conclusion.
? Ability to work cross-functionally with business partners in sales, legal, finance, etc. to resolve issues raised by customers.
Primary Qualifications and Experience:
? Bachelor’s degree in Accounting, Finance, Business Administration, Marketing, IT or related field highly desirable
? Experience Required: Minimum 2-4 Years working in renewals or a background in sales or sales support. A working background in Finance, Securities and Insurance (FSI) industry is preferred
? Strong numeracy skills, including intermediate or better familiarity with Microsoft Excel
? Strong written and spoken English
? Experience in operating in an (external) customer facing environment (telephone/email based)
? Strong proficiency with computers (Microsoft Office, Microsoft Excel, Oracle, Siebel)
? Be an independent "self-starter" who's able to take charge of the role, scope and commence projects
? Must have the flexibility to work overtime during quarter-ends when needed
? Hands on experience with industry standard CRM applications a plus (Salesforce, Siebel Systems, etc.
Skills and Attributes:
? Ability to multi-task, prioritize, and manage short-term/long-term projects
? Detail oriented – with the ability to deep dive into data to ensure accuracy
? Work with little supervision on a day-to-day basis
? Sense of urgency and ability to set and then meet expectations
? Passion for doing things the right way
? Respect for peers and a desire to be a part of a team
Reporting To: Director, Renewal Sales, China
The Renewals Sales Specialist is responsible for driving renewal business and meeting intake and/or revenue targets for all annuity renewals within an assigned geography or customer base. The Renewals Specialist will maintain a solid understanding of the Hitachi Vantara Services portfolio and renewals process, and collaborate with the Sales team on sales strategies, identifying sales opportunities, and generating services quotes in order to drive the renewal rate. The Renewals Specialist will work directly with customers and Customer Service & Support staff to identify service needs and qualify customers for potential up-sell opportunities. The Renewals Specialist will communicate with a variety of end users including IT, Procurement, C-level executives, and other key decision makers as designated in support of the renewals process and uncovering areas of potential value add. Interactions may include participation in cross-functional meetings, and supplying ongoing support as needed.
Job Responsibilities:
? Meet and/or exceed quarterly targets for bookings, on-time renewals and overall renewals.
? Manage the opportunity pipeline from week to week while providing accurate and timely updates to management on progress and outlook on the renewal forecast.
? Quoting customers 180 days prior to contract expiration so that all customer accounts are resolved prior to the expiration date.
? Develop a deep expertise and understanding of Hitachi Vantara's Maintenance and Support Programs, Software License Agreements, Service Terms & Conditions, service offerings, and services pricing and negotiating renewals.
? Research customer contracts and purchasing history in Hitachi Vantara’fs various customer management systems in order to create timely and accurate renewal quotations for the strategic enterprise accounts.
? Engage with Business Development teams in the field, end users, distributors and resellers to present renewals quotations and respond to questions.
? Engage with, drive and motivate account managers, customer relationship managers, partner managers and partners to assist in driving renewals to conclusion.
? Ability to work cross-functionally with business partners in sales, legal, finance, etc. to resolve issues raised by customers.
Primary Qualifications and Experience:
? Bachelor’s degree in Accounting, Finance, Business Administration, Marketing, IT or related field highly desirable
? Experience Required: Minimum 2-4 Years working in renewals or a background in sales or sales support. A working background in Finance, Securities and Insurance (FSI) industry is preferred
? Strong numeracy skills, including intermediate or better familiarity with Microsoft Excel
? Strong written and spoken English
? Experience in operating in an (external) customer facing environment (telephone/email based)
? Strong proficiency with computers (Microsoft Office, Microsoft Excel, Oracle, Siebel)
? Be an independent "self-starter" who's able to take charge of the role, scope and commence projects
? Must have the flexibility to work overtime during quarter-ends when needed
? Hands on experience with industry standard CRM applications a plus (Salesforce, Siebel Systems, etc.
Skills and Attributes:
? Ability to multi-task, prioritize, and manage short-term/long-term projects
? Detail oriented – with the ability to deep dive into data to ensure accuracy
? Work with little supervision on a day-to-day basis
? Sense of urgency and ability to set and then meet expectations
? Passion for doing things the right way
? Respect for peers and a desire to be a part of a team
职能类别：销售代表
公司介绍
HDS，作为世界级领先的存储软硬件、解决方案和服务供应商，其广泛的业务已经涉及 100 多个国家和地区，在世界各地拥有6000 多名员工，得到了世界领先企业的信任——包括 70% 的财富 100 强企业和超过 80% 的全球财富 100 强企业。我们在it基础设施和企业数据中心领域的技术尤为领先，存储虚拟化的专业地位首屈一指。
中国是hds 重要的战略市场之一，进入中国市场十余年来，我们为遍及金融服务、电信、政府、交通运输、制造业，能源等行业提供“以信息驱动创新”为理念的存储软硬件、解决方案和服务，每年以超过二位数的业务增长幅度在不断壮大！我们在北京（总部）、上海、广州、成都、南京和深圳均设立了分公司或办事处。
hds以“数据驱动创新”为企业愿景，一直以来都把服务用户作为最重要的信条。2014年，hds副总裁/中国大陆及中国台湾地区总经理庄国光再次获选2014中国信息产业年度经济人物；hds 中国被中国计算机行业协会授予“2014卓越成就企业奖”； 在产品技术方面，hds高端存储平台vsp g1000获得由中国计算机行业协会主办并颁发的《2014技术领先产品奖》以及由计算机世界&全球网络存储工业协会颁发的《snw 2014 优秀解决方案奖》，另外，hds 融合解决方案及数据备份技术也获得来自媒体颁发的《2014年度优秀解决方案》以及《2014 创新产品奖》等多个国内权威媒体授予的奖项。
hds以“和”（信任和尊重）、“诚”（公平和诚信）、“创业者精神”（接受挑战，不断创新）为宗旨，致力于持续发展的企业文化。hds中国连续五年在由全球著名职场研究认证机构卓越职场研究所（great place to work institute）开展的“***职场” 调查中，荣获大中华区“***职场”荣誉。我们在领导者正直诚信水平、公平公正环境、沟通效率、员工自豪感等方面有着明显优势。在目前的技术趋势浪潮下，一个和谐、互信、开放、友好的工作场所对于团队士气、乃至公司发展有着重大影响，这也是hds吸引、保留人才之本，公司健康长期发展之源。
加入我们吧！在一个有着值得信任的管理者、友爱的同事环境、一份值得自豪的工作中发挥你的潜能！
更多信息，请登录我公司网站： www.hds.com/cn
hds careers http://www.hds.com/corporate/careers
或关注hds微信公众号：日立数据hds存储社区
中国是hds 重要的战略市场之一，进入中国市场十余年来，我们为遍及金融服务、电信、政府、交通运输、制造业，能源等行业提供“以信息驱动创新”为理念的存储软硬件、解决方案和服务，每年以超过二位数的业务增长幅度在不断壮大！我们在北京（总部）、上海、广州、成都、南京和深圳均设立了分公司或办事处。
hds以“数据驱动创新”为企业愿景，一直以来都把服务用户作为最重要的信条。2014年，hds副总裁/中国大陆及中国台湾地区总经理庄国光再次获选2014中国信息产业年度经济人物；hds 中国被中国计算机行业协会授予“2014卓越成就企业奖”； 在产品技术方面，hds高端存储平台vsp g1000获得由中国计算机行业协会主办并颁发的《2014技术领先产品奖》以及由计算机世界&全球网络存储工业协会颁发的《snw 2014 优秀解决方案奖》，另外，hds 融合解决方案及数据备份技术也获得来自媒体颁发的《2014年度优秀解决方案》以及《2014 创新产品奖》等多个国内权威媒体授予的奖项。
hds以“和”（信任和尊重）、“诚”（公平和诚信）、“创业者精神”（接受挑战，不断创新）为宗旨，致力于持续发展的企业文化。hds中国连续五年在由全球著名职场研究认证机构卓越职场研究所（great place to work institute）开展的“***职场” 调查中，荣获大中华区“***职场”荣誉。我们在领导者正直诚信水平、公平公正环境、沟通效率、员工自豪感等方面有着明显优势。在目前的技术趋势浪潮下，一个和谐、互信、开放、友好的工作场所对于团队士气、乃至公司发展有着重大影响，这也是hds吸引、保留人才之本，公司健康长期发展之源。
加入我们吧！在一个有着值得信任的管理者、友爱的同事环境、一份值得自豪的工作中发挥你的潜能！
更多信息，请登录我公司网站： www.hds.com/cn
hds careers http://www.hds.com/corporate/careers
或关注hds微信公众号：日立数据hds存储社区
联系方式
- 公司地址：地址：span北京市东城区东方广场W2座15层