北京招聘

Responsibilities:

Sales

1.   Responsible for sales management and sales development of own store

2.   Manage the business on a day to day basis by maximizing sales and achieving monthly targets.

3.   Perform various reports to provide sales analysis/forecast and suggest action plan to support the staff achieving targets.

4.   Prepare reports, as per management requests.

Customer Service

1.   Ensure that staff resolves customer complaints effectively

2.   Lead and drive consistent customer service in store by role modeling desired behavior.

Training and People Development

1. Motivate and coach staff appropriately to ensure that respect of company procedures, values and team spirit are in line with corporate standards
2. Supervise the training of the staff on company procedures, product knowledge, security and operations
3. Identify training and development needs for the staff and give feedback to Retail Directors / MD.
4. Build up talent pipeline to achieve store expansion and business growth, support people career development and engagement.

After Sales Service

1.     Ensure that after sales service is duly provided by all staff.

2.     Advice the store staff on after sales service procedure.

Operations / Housekeeping

1.     Handle administrative duties, daily reports and staff duty rosters.

2.     Ensure proper functioning of all sales support IT systems.

3.     Ensure store is properly maintained.

4.     Conduct daily briefing.

Merchandise / Inventory Control

1.     Manage healthy stock level and product mix to reflect sales and customer demands.

2.     Support merchandise transfer, stock take, inventory counts.

3.     Ensure safety and good condition of products.

4.     Ensure stock and back up storage are effectively managed in an organized manner.

CRM

1.   Acquire, build and maintain KEY customer relationship with follow up calls and activities to drive repeat visit and build customer loyalty.

2.   Support the organization of In-store & Promotional events, liaising with merchandising & PR team.

3.   Ensure proper customer data acquisition and management on the IT system.

Requirements:

1.         Bachelor degree or above.

2.         At least 1 years related operation management experience in Retail industry, familiar with operation pattern of retail industry.

3.         Strong ability in communication, coordination, team management and execution.

4.         Be able to work under pressure and adaptable to frequent business trips.

5.         Good English skill both in written and oral

SMCP:法国著名服装轻奢侈品品牌，由Sandro,Maje及Claudie Pierlot三大服装品牌组成。
Sandro,由Evelyne Chetrite及其企业家丈夫Didier Chetrite于1984年共同创立，以典雅别致的法式时尚服饰设计见称，以中高价为定位横扫整个欧洲，旋即掀起了追捧 'Accessible Luxury' 热潮。在短短数年间，Sandro急速发展，成功在欧洲各地设立超过280间专门店，成为10年来成长最快的设计师品牌之一。
Maje,创立于1998年，品牌创始人Judith Milgrom因出生于充满异国情调的北非摩洛哥滨海小镇，成长于人文荟萃的花都巴黎，受其身世影响，在浪漫主义与中东风情的双重文化冲击下，创作出的女装总是带着神秘浪漫、精致脱俗的波西米亚风格，相当能展现出***多样化且充满独立自信的美感。
Claudie Pierlot,创立于1983年,随性浪漫的法国品牌，浓郁的巴黎风情，有鲜明特色的经典风尚，是最受欢迎的法国品牌之一。