英语技术支持/英语Helpdesk/英语service desk
大连隆基信息技术有限公司
- 公司规模:150-500人
- 公司性质:民营公司
- 公司行业:计算机软件
职位信息
- 发布日期:2020-09-09
- 工作地点:上海-杨浦区
- 招聘人数:若干人
- 工作经验:1年经验
- 学历要求:大专
- 职位月薪:1-1.5万/月
- 职位类别:技术支持/维护工程师 网络管理(Helpdesk)
职位描述
Job Responsibilities include, but not limited to:
l Provide onsite deskside support to local and remotes sites in China, Hongkong and Taiwan. Travel is required when necessary.
l Support computing hardware and desktop software.
l Support Printer & Peripherals, Desk phone and Mobile phone.
l Support Video Conference room and Show room as level 1. Standby service is required when necessary.
l Provide Event Support according to business requirements.
l PC re-imaging for PC Refresh or computing problems when required.
l Restoration and migration of user data
l IMAC Support – IT equipment Install/Move/Add/Change
l Assistance of PC Assets management with Assets team together.
l Provide Smart Hands as required to assist other support groups including but not limited to networking, server and telecommunication teams.
l Track and resolve customer incidents and requests in ServiceNow
l MAC system support experience is a plus
Job Requirements:
l Good English in reading, writing and speaking
l Solid foundation of end user computing experience
l Excellent troubleshooting capability
l Excellent verbal and written communication skills
l Fundamental knowledge of Service Management process
l Good time management skills to prioritize workload
l Good service experience in a corporate environment
l Ability to determine the solution & root cause of issue
l Ability to learn new technologies
Required Minimum Education:
l High School Diploma (required)
l Associate Degree or at least some college courses in related field (preferred)
Required Minimum Experience:
l A Minimum of 1years of experience in a related field.
福利待遇:
1、13薪+年终奖+带薪培训+免费体检+节假日福利+带薪年假+带薪病假;
2、入职即缴纳六险一金;
3、生日福利:会有意想不到的生日惊喜;
4、团建活动:每年都会组织出去旅游2-3次;
5、培训:新进人员有免费全面、系统的岗前培训;
6、工作环境:外企标配工作环境,空间开放敞亮,个人独立坐席,企业氛围朝气有活力;
7、员工活动:丰富多彩的各类员工活动和运动俱乐部;E-Learning学习平台;家庭日活动;外出旅游;项目聚餐;各类培训课程等;
8、晋升机会:90%内部晋升
公司介绍
隆基通过多年积累,已经形成了包括:行业解决方案、应用解决方案、工具平台解决方案、企业基础数据平台解决方案、基础设施平台等多种服务于企业全面IT战略的综合解决方案。提供的服务涵盖了“企业咨询服务、企业数据服务、企业应用服务、企业治理服务”全部领域。
隆基总部位于大连,在上海、北京等地分别设立研发团队,形成了一个包含资深业务专家、项目经验丰富的管理人员及优秀的技术研发人才在内的团队。
公司将以绿色IT战略、绿色IT咨询服务为宗旨,将帮助您低碳减排。为客户提供先进的技术,提供安全、可靠、高质量、易扩展的行业解决方案;以专业化的服务宗旨,帮助客户实现信息化管理的***实践方式,以满足客户在业务快速发展下的不同需求。
联系方式
- Email:grace.zhao@gaoxinjob.com
- 公司地址:大连 (邮编:116000)
- 电话:17741137548