CBMC - Communication lead - SH(职位编号：GBS-0543853)
IBM China Global Delivery
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：计算机服务(系统、数据服务、维修)
职位信息
- 发布日期：2013-01-15
- 工作地点：上海
- 招聘人数：若干
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：通信技术工程师
职位描述
Job description
The Leader of the Communications & Client Briefing Center (CBC) of the China Global Delivery Center (GDC) leads a small team of communications and support professionals. The person reports directly to the GM and works closely with cross functions, as well as branching out to cross business lines as required with Global Technology Services Strategic Outsourcing and Global Process Services.
Support Business
• Maintain strong compliance and control posture: zero tolerance of violations of IBM Business Conduct Guidelines, including security compliance. Obtain satisfactory audit posture through continuous improvement.
• Elevate GD market profile in competencies with deep technical and industry expertise through sector model and continuous build-up of technical communities; grow and expand the global industry and service line CoCs, as well as the consulting and architect capability.
Deliver support and performance
Achieve China Global Delivery 2011 goals and embark on the path of achieving 2015 roadmap, with a focus on Global Business Services (GBS), and branch out as needed to support other lines of business in the GDC.
• Partner with GM, Sector & Service Line/Competency, and HR/Recruitment Leaders and its wider teams, plus Government Relations, Center Locations, and also with HQ GIC & GCG Communications & Workforce Enablement teams to achieve high-level coverage in overall Communications area.
• Build and promote China GDC eminence via SMEs and role models, and contribute to creating and articulating key messages, missions and values through variety of communications campaigns and channels Internal Communications.
• Act as in-house communications consultant and provide guidance to China GDC managers and on mass communications; seek to align communications with HR and Gov’t Programs.
• Leverage on and work closely with the internal group channels – Expert Communities, the volunteers of the IBM Clubs, and possibly the Women Councils, along with HR, in each of the locations to build sense of belongings, ignite team spirits, share experience & knowledge learning, and fun too
• Be an essential member of the Crisis Management Team leading
• External Communications:
• Working closely with Sector teams, manage and host client visits pertaining to the engagement of the China GDC Client Briefing Center (CBC)
• Management and implementation of senior executive visits or activities happening at China GDC.
Required
Bachelor's Degree
English: Fluent
up with the world's leading experts and to work on China's most important projects. To learn new skills and gain valuable experience, all in a supportive environment of openness, trust, integrity and respect. For China, IBM provides the technology, thought and consulting expertise required to support its ongoing and rapid economic growth. For employees and for China, IBM provides the foundation and support to grow, to excel, to make a real difference and to create a future of sustainable prosperity for all.
Join us. Help us create a Smarter Planet. As an IBMer, inspiration can strike you anywhere. Bring your ideas to work and we'll turn them into reality.
The Leader of the Communications & Client Briefing Center (CBC) of the China Global Delivery Center (GDC) leads a small team of communications and support professionals. The person reports directly to the GM and works closely with cross functions, as well as branching out to cross business lines as required with Global Technology Services Strategic Outsourcing and Global Process Services.
Support Business
• Maintain strong compliance and control posture: zero tolerance of violations of IBM Business Conduct Guidelines, including security compliance. Obtain satisfactory audit posture through continuous improvement.
• Elevate GD market profile in competencies with deep technical and industry expertise through sector model and continuous build-up of technical communities; grow and expand the global industry and service line CoCs, as well as the consulting and architect capability.
Deliver support and performance
Achieve China Global Delivery 2011 goals and embark on the path of achieving 2015 roadmap, with a focus on Global Business Services (GBS), and branch out as needed to support other lines of business in the GDC.
• Partner with GM, Sector & Service Line/Competency, and HR/Recruitment Leaders and its wider teams, plus Government Relations, Center Locations, and also with HQ GIC & GCG Communications & Workforce Enablement teams to achieve high-level coverage in overall Communications area.
• Build and promote China GDC eminence via SMEs and role models, and contribute to creating and articulating key messages, missions and values through variety of communications campaigns and channels Internal Communications.
• Act as in-house communications consultant and provide guidance to China GDC managers and on mass communications; seek to align communications with HR and Gov’t Programs.
• Leverage on and work closely with the internal group channels – Expert Communities, the volunteers of the IBM Clubs, and possibly the Women Councils, along with HR, in each of the locations to build sense of belongings, ignite team spirits, share experience & knowledge learning, and fun too
• Be an essential member of the Crisis Management Team leading
• External Communications:
• Working closely with Sector teams, manage and host client visits pertaining to the engagement of the China GDC Client Briefing Center (CBC)
• Management and implementation of senior executive visits or activities happening at China GDC.
Required
Bachelor's Degree
English: Fluent
up with the world's leading experts and to work on China's most important projects. To learn new skills and gain valuable experience, all in a supportive environment of openness, trust, integrity and respect. For China, IBM provides the technology, thought and consulting expertise required to support its ongoing and rapid economic growth. For employees and for China, IBM provides the foundation and support to grow, to excel, to make a real difference and to create a future of sustainable prosperity for all.
Join us. Help us create a Smarter Planet. As an IBMer, inspiration can strike you anywhere. Bring your ideas to work and we'll turn them into reality.
公司介绍
IBM China Global Delivery Center
Founded in 1911 in the USA, IBM (International Business Machines) is the world's largest IT and business solution provider. IBM is the only IT (information technology) Company in the world, and also in China, to offer end-to-end solutions from hardware to software services and high end consultancy.
IBM’s Global Services is the world's largest IT and consulting service provider offering higher values for clients and addressing growing demand for global delivery of IT services. IBM opened its Global Delivery Center (GDC) in China in 1999, and it is now IBM's second largest Global Delivery Center worldwide. All the Global Delivery Centers regardless of geography comply with IBM’s global practices, processes and methodologies.
The IBM China GDC provides a broad spectrum of services, including consulting, systems integration, application services, maintenance, testing, solution management, business transformation outsourcing services and IT infrastructure services. It also supports leading package solutions, such as SAP, Oracle, Siebel, mainframe and e-business applications. It consists of eight locations across China ranging from: Beijing, Chengdu, Dalian, Foshan, Shanghai, Shenzhen, Suzhou (opening 2012) and Wuhan.
In 2011, IBM China GDC has successfully certified the Capability Maturity Model® Integration Level 5 (CMMI 5) Version 1.3 by the Software Engineering Institute (SEI). This is another important milestone in the company’s continuous quality improvement efforts following its accreditation of both ISO 20000 and ISO 27001 certifications. With the latest and highest international standard institutionalized across China Global Delivery’s sites, IBM continues its leadership in quality control in China’s application services (AS) outsourcing market.
To learn more about China GDC, please visit: www.ibm.com/cn/start/gdc
IBM 中国全球服务执行中心
IBM，即国际商业机器公司，1911年创立于美国，是全球最大的信息技术和业务解决方案公司，也是唯一一家在世界各地包括中国，能够提供从硬件到软件服务、以及端到端的解决方案和高端咨询的IT企业。
IBM的服务业务部门是全球最大的信息科技及咨询服务供应商，针对全球客户对信息科技服务业务不断增长的需求，提供更高价值的服务与解决方案。IBM 于1999 年开始在中国建立了全球服务执行中心网络，如今的中国全球服务执行中心已成为 IBM 在全球的第二大全球服务执行网络。IBM 在全球所有的服务执行中心都遵循相同的服务标准、并采用统一的开发流程和方法。
IBM中国全球服务执行中心提供广泛的服务，包括业务咨询、系统集成、应用软件开发、测试和管理、解决方案管理、业务流程转型外包和 IT 基础架构外包与托管服务等。该中心还支持包括 SAP、Oracle、Siebel等在内的整体解决方案，大型机以及电子商务应用等。IBM中国全球服务执行中心已经在国内八个城市包括：上海、深圳、大连、成都、武汉、佛山、北京和苏州（2012年投入运营）设立运营中心，向全球客户提供服务。
2011年，IBM中国全球服务执行中心年获得美国软件工程协会（SEI）的CMMI 1.3版本能力成熟度5级认证，这是继2009成功获得应用服务管理ISO20000和信息安全管理ISO27001两项国际认证后，IBM中国全球服务执行中心在服务质量控制道路上的又一重要里程碑。随着业界最新和最高级别的国际性质量控制标准在中国全球服务执行中心全面实施，IBM中国全球服务执行中心将凭借其在质量控制领域的出色表现继续引领中国的应用软件服务外包市场。
了解更多IBM GDC的信息，请访问：www.ibm.com/cn/start/gdc
关注IBM GDC微博 @ weibo.com/ibmgdc
Founded in 1911 in the USA, IBM (International Business Machines) is the world's largest IT and business solution provider. IBM is the only IT (information technology) Company in the world, and also in China, to offer end-to-end solutions from hardware to software services and high end consultancy.
IBM’s Global Services is the world's largest IT and consulting service provider offering higher values for clients and addressing growing demand for global delivery of IT services. IBM opened its Global Delivery Center (GDC) in China in 1999, and it is now IBM's second largest Global Delivery Center worldwide. All the Global Delivery Centers regardless of geography comply with IBM’s global practices, processes and methodologies.
The IBM China GDC provides a broad spectrum of services, including consulting, systems integration, application services, maintenance, testing, solution management, business transformation outsourcing services and IT infrastructure services. It also supports leading package solutions, such as SAP, Oracle, Siebel, mainframe and e-business applications. It consists of eight locations across China ranging from: Beijing, Chengdu, Dalian, Foshan, Shanghai, Shenzhen, Suzhou (opening 2012) and Wuhan.
In 2011, IBM China GDC has successfully certified the Capability Maturity Model® Integration Level 5 (CMMI 5) Version 1.3 by the Software Engineering Institute (SEI). This is another important milestone in the company’s continuous quality improvement efforts following its accreditation of both ISO 20000 and ISO 27001 certifications. With the latest and highest international standard institutionalized across China Global Delivery’s sites, IBM continues its leadership in quality control in China’s application services (AS) outsourcing market.
To learn more about China GDC, please visit: www.ibm.com/cn/start/gdc
IBM 中国全球服务执行中心
IBM，即国际商业机器公司，1911年创立于美国，是全球最大的信息技术和业务解决方案公司，也是唯一一家在世界各地包括中国，能够提供从硬件到软件服务、以及端到端的解决方案和高端咨询的IT企业。
IBM的服务业务部门是全球最大的信息科技及咨询服务供应商，针对全球客户对信息科技服务业务不断增长的需求，提供更高价值的服务与解决方案。IBM 于1999 年开始在中国建立了全球服务执行中心网络，如今的中国全球服务执行中心已成为 IBM 在全球的第二大全球服务执行网络。IBM 在全球所有的服务执行中心都遵循相同的服务标准、并采用统一的开发流程和方法。
IBM中国全球服务执行中心提供广泛的服务，包括业务咨询、系统集成、应用软件开发、测试和管理、解决方案管理、业务流程转型外包和 IT 基础架构外包与托管服务等。该中心还支持包括 SAP、Oracle、Siebel等在内的整体解决方案，大型机以及电子商务应用等。IBM中国全球服务执行中心已经在国内八个城市包括：上海、深圳、大连、成都、武汉、佛山、北京和苏州（2012年投入运营）设立运营中心，向全球客户提供服务。
2011年，IBM中国全球服务执行中心年获得美国软件工程协会（SEI）的CMMI 1.3版本能力成熟度5级认证，这是继2009成功获得应用服务管理ISO20000和信息安全管理ISO27001两项国际认证后，IBM中国全球服务执行中心在服务质量控制道路上的又一重要里程碑。随着业界最新和最高级别的国际性质量控制标准在中国全球服务执行中心全面实施，IBM中国全球服务执行中心将凭借其在质量控制领域的出色表现继续引领中国的应用软件服务外包市场。
了解更多IBM GDC的信息，请访问：www.ibm.com/cn/start/gdc
关注IBM GDC微博 @ weibo.com/ibmgdc