北京招聘

1) OCCUPATIONAL SUMMARY:

Responsible Aftermarket Program Management within Safran Seats Services covering the Chinese Market. The program function includes governance of the following activities: Program & warranty Management, Customer Support & Relationship Management, Contract Management and Delivery/Execution of signed agreements. In addition, this job entails enhancing Sales activities, in coordination with the aftermarket sales team, in the interest to grow the business opportunities & closure within the Chinese Market in line with the set company targets.

Location: China, SAFRAN Beijing office preferred.

2) DUTIES AND RESPONSIBILITIES

A) Manage the aftermarket in-service Programs to ensure customer satisfaction, adherence to program tollgate dates, and balanced workloads.

B) Develop and maintain relationships with the assigned customers, distributors, partners and other Safran companies in the area

C) Work closely with sales, engineering, supply chain, front office and other departments as necessary to ensure the delivered product fulfills the contracted and customer accepted definition while working to eliminate or adjust process issues that prevent successful delivery of customer program commitments.

D) Puts in place all necessary actions in order to ensure that the 3S budget and customer satisfaction are on target

E) Defines and deploys with his / her team programme aftermarket strategies, from S1 to S12 within Prompt

F) Align programs strategies across Safran Seats Services for the Chinese Market

G) Contribute to answering to RFPs / RFIs / RFQs on the aftermarket side for the segment

H) Manage consistent, timely and precise communications to the customers (both internal and external) on issues concerning all in service fleets and contracted customer programs.

I) Further develop aftermarket programs standards as part of continuous improvement.

J) Drive and maintain budget, warranty, and customer satisfaction KPIs in line with company targets.

K) Ensure budgets are adhered too. This includes, but is not limited to: formal notification(s) and tracking of all requirements for active and “refresh” or “retrofit” programs as part of the aftermarket scope.

L) Develops strategies to ensure that business opportunities for revenue growth are communicated to the wider Safran Seats & 3S teams to include sales forecasting and demand management. Identify the sales opportunities in the region to meet the set business forecasts & targets.

M) Be comfortable and familiar with (multi-cultural) international business practices which includes being sensitive to the various cultures and/or customs of a large international customer base that the company interfaces with daily.

3) QUALIFICATION REQUIREMENTS:

A) Knowledge and Skills:

i) Demonstrated effective and motivational leadership skills.

ii) Excellent communication and interpersonal skills.

iii) Knowledge of program management with internal and external relationships management.

iv) Have strong negotiating skills and be comfortable in an adversarial business environment during negotiations.

v) Have a very good working knowledge of the standard suite of office software products (MS Word, Excel, PowerPoint, Project, et. al.)

B) Education and/or Experience:

1. Requires a Bachelor’s degree in a related business management or related engineering discipline or 6 years related experience in lieu of Bachelor’s level degree to meet the education requirement. OR Requires an Associate’s degree in a related business management or related engineering discipline and 3 years related experience in lieu of Bachelor’s level degree to meet the education requirement.

C) Communication Skills:

i) Superior oral and written communication skills.

ii) Must be able to operate personal computer software/hardware used for communications.

iii) Ability to read, review and comprehend written communication.

iv) Speech and hearing abilities that allow the individual to communicate clearly and distinctly in English.

D) Reasoning Ability:

i) Ability to plan and think strategically.

ii) Ability to make timely decisions for programs based on best available information.

iii) Good business sense and judgment.

iv) Open minded.

Safran Group赛峰集团
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors) defense and space markets. Safran has a global presence, with more than 79,000 employees and sales of 16.49 billion euros in 2020. Working alone or in partnership, Safran holds world or European leadership positions in its core markets. Safran undertakes research and development programs to meet fast-changing market requirements, with total R&D expenditures of around 1.21 billion euros in 2020.
赛峰集团(SAFRAN)是一家国际高科技集团公司。赛峰集团的业务遍布全球，涵盖航空（推进、设备和内装）、防务和航天领域，拥有79000多名员工，2020年营业额为164.9亿欧元。单独或是通过合作，赛峰集团在其核心市场占据欧洲乃至全球领导地位。赛峰集团大力开展研发项目，以满足快速发展的市场需求，2020年的研发总支出约为12.1亿欧元。

Safran in China赛峰在中国
Safran China has more than a century of relations with China and 40 years local presence. Now Safran has more than 2000 employees and 20 entities in China. The major current aircraft and helicopter programs in China are C919, ARJ21, MA 700, AC 311A, AC 312, AC 352.
赛峰在中国有着100多年发展历史，40多年合作历程。赛峰集团目前在华工作员工2000多名，遍布中国20多家实体单位，主要飞机和直升机项目是C919, ARJ21, MA 700, AC 311A, AC 312, AC 352。

Safran Aircraft Engines赛峰飞机发动机
Safran Aircraft Engines is a world-class aviation and aerospace group, specialized in civil engines, military engines, aerospace engines, rocket propulsion technology and services etc. SafranAE Suzhou established in December 2005, with registered capital of 36.5 million USD, specialized in production and assembly of components for aircraft engines. SafranAE Suzhou has branches and offices in Tianjin, Beijing, Shanghai, Guiyang, etc., with more than 350 employees.
赛峰飞机发动机公司是国际一流的航空与航天工业集团，主要从事民用发动机、军用发动机、航天发动机及火箭推进技术和服务等专业领域。赛峰飞机发动机苏州公司于2005年12月成立，注册资金3,650万美元。致力于飞机发动机零部件的生产及组装。目前员工350多人，并在天津、北京、上海、贵阳等地设有分公司及办事处。

Safran Landing Systems赛峰起落架系统
Safran Landing Systems designs, produces and supports landing and braking systems for all types of aircraft. SafranLS Suzhou established in 2002, has more than 350 employees. It has established an industrial presence in China since 2002 with the opening of the Safran Landing Systems Suzhou plant as center of excellence for side stays sub-assembly, and manufacture center for medium size main fittings sliders and complex parts.
赛峰起落架系统公司为各型飞机提供起落架及刹车系统的设计、生产及支持服务。赛峰起落架系统苏州公司成立于2002年，现有员工350多名。公司成立后，其工厂作为侧撑杆部装卓越中心，以及中型减震支柱外筒滑动件和复杂零部件制造中心，在中国建立起了工业级地位。

Talents, ready for challenges, are welcomed to join us. Safran will provide you competitive salary and benefits, professional and harmonious working environment, space for personal development, as well as opportunities for overseas training.
欢迎有才华、乐于接受挑战的您加入我们的团队，公司将为员工提供具有竞争力的薪资福利待遇、专业和谐的工作环境、良好的个人发展空间，以及海外培训机会。