销售支持 Sales Coordinator
上海得斯威国际货运有限公司
- 公司规模：1000-5000人
- 公司性质：外资(欧美)
- 公司行业：交通/运输/物流
职位信息
- 发布日期：2020-09-14
- 工作地点：北京-朝阳区
- 招聘人数：若干人
- 工作经验：3-4年经验
- 学历要求：大专
- 语言要求：英语良好
- 职位月薪：2-9.9千/月
- 职位类别：销售行政专员
职位描述
General Responsibilities 主要工作职责
· The Sales Support primary job is to support the Sales/BDM and satisfy the needs of locally secured DSV customers. This includes supporting, maintaining and developing the corporation and services extended to current customers as well as supporting the commercial team in winning new business opportunities. 销售支持主要职责是协助销售/业务经理的日常销售工作，配合销售团队做好后台支持，满足本地客户的业务需求。 内容包括: 支持维护并拓展已有客户，维护与现有客户的关系以及配合商务团队开发新客户和新业务。
· Furthermore to support the sales with quotations, follow-up, keep a close dialog with customer, sales and the DSV network overseas. 并且协助销售准备报价，跟货，协调和保持客户与销售以及得斯威海外办事处人员的密切的联系与及时的沟通 。
· The aim is to provide excellent Sales Support, to help Sales secure and develop business for the company and to work closely with the DSV Network, Operations and Product Specialists. 岗位要求旨在协助销售维护并拓展业务，协调得斯威内部操作，和海外同事和产品专员保持紧密沟通与配合。
· Sales Support is expected to have a very close dialog with customers and understand their requirements and hereby proactively deliver a high level of service. 销售支持任职要求:建立与客户间的密切沟通,了解客户的需求并主动的提供高效高品质的产品和服务。
Detailed Responsibilities 具体工作职责
· Service the locally sales customers - this being New as well as Existing – on a day to day basis. 主要服务于现有的本地销售客户，以及新开发的本地控制的业务客户的日常维护
· Quote sales’ customers and align with Sales ensuring DSV provides competitive solutions. 协助销售对客户的询价提供具有竞争力的报价及完善的物流方案
· Proactively provide assistance and advice to our customers – visit customers together with sales as needed. 致力于向客户提供日常协助及建议，需要时和销售一同外出拜访现有客户。
· Effectively assist in problem resolution. Handling customer complaints or any major incidents proactively. 及时有效的提供问题解决方案，处理客户的投诉及建议，快速主动处理突发事件 General Responsibilities 基本工作职责
· Support to develop new business opportunities from our existing customers 帮助开发和支持现有客户的新业务需求 · Secure efficient, effective and clear communication towards Sales 和销售之间保持切实有效清晰地沟通
· Assist optimize working processes and procedures – both externally and internally. 协助优化对内对外的工作流程
· Actively participate in internal “Team-Meetings” reviewing daily challenges and opportunities 积极参与团队内的会议，跟销售分享和探讨日常工作中遇到的机遇与挑战
· Follow up routing order / instruction / IOP 密切关注紧急货物的内部跟踪 /收发指令 / 制定 IOP（ 内部 操作流程）并确保IOP在各部门的顺利执行
· Assist sales with CW1 inquiries incl. monthly shipment overview and customer listings 帮助销售处理与CW1 相关的问题， 包括每月出货报告以及客户CW1 代码清单
· Prepare the documents for renewed credit agreement application. 帮助整理续签月结客户需要提交的文件 · Ensure relative regular reports are done according to standard operation procedures such as KPI report (if required), CCS report 确保相关常规报告根据规范的操作流程及时提交 ，例如 KPI 报告 （ 如需）， CCS报告
· Coordinate with related departments to ensure all available documents will be released to customer if the customer’s request matches company’s rules. 在符合公司规定的情况下协调各个相关部门及时提供客户所需的资料
· Update SOP together with Sales/ 协助销售更新SOP（标准操作流程）
Quotation 报价要求
· Receive and prepare price/quote requests with clear instructions/guidelines from Sales. 了解销售对报价清晰的需求和指令
· Ensure incoming inquiries are handled correctly according to general quality standards of the department 确保每一单询价都能根据相关部门要求准确地被处理
· Take action within 1 hour to send inquiry to internal operation, overseas colleague once receive inquiry from customer/sales 在收到来自于销售询价要求一小时之内，联系涉及的操作，海外同事准备相关报价
· For door to port/port to door/door to door inquiry, make sure to receive costs within 24 hours after inquiry sent to internal operation or overseas colleague 对于 门到港 /港到门 /门到门之类的询价，确保24小时之内向内部操作人员和海外人员收集相关成本费用用于报价准备
· For port to port inquiry, get the cost from QMS within 1 hour. 对于港到港海运整箱运费询价，确保在一小时内在GPM查询系统收集成本费用
· Communication with the DSV overseas network for rate and service inquires 和得斯威海外办事处及时有效的沟通确保按时收到成本和运输方案
职能类别：销售行政专员
公司介绍
As a world-leading supplier of transport and logistics , DSV has offices in more than 90 countries all over the world and an international network of partners and agents, which makes DSV a truly global player offering services worldwide. By our professional and advantageous overall solutions, the approx. 75,000 DSV employees recorded worldwide annual revenue of 18 billion USD for 2020, ranking among the top 5 international freight forwarders.
作为全球首屈一指的全球运输和物流供应商, 得斯威在全世界有超过90个国家拥有自己的公司和办事机构，全球员工超过75,000人。 通过我们与合作伙伴以及代理商合作为世界各国客户提供服务，巩固了得斯威作为国际性公司的地位。 凭借其专业和全面的服务，2020年的年营业额达到180亿美元， 位居世界货运行业前五名。
DSV China was established in May 2001Now we have over 3,000 dedicated team members across more than 20 cities in North/Central/South China
得斯威中国于2001年5月成立。目前中国已经有3,000多名优秀员工，分支机构分布在华北，华中和华南的20多个城市。
DSV China is providing our clients with a full scope of transport solutions, combining global capability with local expertise which positions DSV perfectly to be the chosen professional logistics partner for our customers, here in China, as well as in the rest of the World.
得斯威中国向我们的客户提供全方位的运输方案，并结合了全球以及当地的专业能力，使得斯威成为中国以及全球客户的专业物流合作伙伴。
If you want to know more information about DSV, welcome to visit our website.
To achieve our long development goals and meet our growing business requirements in China, DSV is looking for you to join our team. Competitive remuneration and professional career development path will be offered to the highly qualified candidates.
为了满足我们在中国的长期发展目标以及快速的业务需求，得斯威诚邀具备相关资质的人员加入到我们的团队中，同时，我们也将为优秀的候选人提供有竞争力的报酬以及专业的职业发展路径。
公司地址：上海市长宁区长宁路1193号来福士办公楼3座8、9、15、16楼
作为全球首屈一指的全球运输和物流供应商, 得斯威在全世界有超过90个国家拥有自己的公司和办事机构，全球员工超过75,000人。 通过我们与合作伙伴以及代理商合作为世界各国客户提供服务，巩固了得斯威作为国际性公司的地位。 凭借其专业和全面的服务，2020年的年营业额达到180亿美元， 位居世界货运行业前五名。
DSV China was established in May 2001Now we have over 3,000 dedicated team members across more than 20 cities in North/Central/South China
得斯威中国于2001年5月成立。目前中国已经有3,000多名优秀员工，分支机构分布在华北，华中和华南的20多个城市。
DSV China is providing our clients with a full scope of transport solutions, combining global capability with local expertise which positions DSV perfectly to be the chosen professional logistics partner for our customers, here in China, as well as in the rest of the World.
得斯威中国向我们的客户提供全方位的运输方案，并结合了全球以及当地的专业能力，使得斯威成为中国以及全球客户的专业物流合作伙伴。
If you want to know more information about DSV, welcome to visit our website.
To achieve our long development goals and meet our growing business requirements in China, DSV is looking for you to join our team. Competitive remuneration and professional career development path will be offered to the highly qualified candidates.
为了满足我们在中国的长期发展目标以及快速的业务需求，得斯威诚邀具备相关资质的人员加入到我们的团队中，同时，我们也将为优秀的候选人提供有竞争力的报酬以及专业的职业发展路径。
公司地址：上海市长宁区长宁路1193号来福士办公楼3座8、9、15、16楼
联系方式
- Email：hr@cn.dsv.com
- 公司地址：长宁区长宁路1193号长宁来福士广场写字楼三座5、8、9、15楼和一座39楼 (邮编：200051)
- 电话：15026627830