上海招聘E-commerce & O2O Operation Manager (职位编号：63922424)

E-commerce & O2O Operation Manager (职位编号：63922424)

Total (China) Investment Co., Ltd.

公司规模：500-1000人
公司性质：外资（欧美）
公司行业：石油/化工/矿产/地质

职位信息

发布日期：2020-11-09
工作地点：上海-黄浦区
招聘人数：1人
工作经验：5-7年经验
学历要求：本科
职位月薪：2-3.5万/月
职位类别：客服经理

职位描述

Job Description

-Strictly comply with Total policies about HSEQ and code of conduct

-Build up Total MS China (including TLC, TPS, TFW) e-commerce strategy with support of affiliates, and make long term plan to achieved the aligned target

-Develop e-commerce annual action plan and online selling mechanism (seasonality campaign, sales offer, cross channel/cross affiliates products sales offer), drive the agent / customers to achieve the sales targets and business objectives

-Lead integrated TP daily management to control overall service quality, campaign execution, guarantee customer satisfaction and deliver sell-out turnover target

-Lead to coordinate the cross-affiliates cross-selling to achieve sales target of volume and GMVC

-Initiate and support affiliate on negotiation with TP selection through tender, and align sell-in target, facilitate sell-in order with each affiliate with no delay for stock and selling online.

-Negotiate and daily interface with major online platforms (Tmall, JD, PDD) to maintain good relationship and allocate more resource to support Total E-commerce and O2O business

-Price monitoring and performance benchmark with competitors and share to TLC AO RTM, TFW MKT, TPS MKT to balance the price conflict with offline channel. Cooperate with affiliates to initiate sales activities, promotion plan and share plan/activities on monthly basis for further enhancement;

-Cooperate with affiliates to ensure Harmonize with offline distribution channels to avoid creating conflicts; well design the online sales, take actions to improve customer experience for Total brand.

-Cooperate with affiliates to ensure that stringent quality checks are duly implemented on any product sold in our digital stores

-Collect information of so called “big data”, use the data and digital tools for precision segmentation, and smartly utilizing A&P budget with tailor-made sales plan and execution

-Control the e-commerce A&P expenses within budget

-Monitor e-commerce marketing trends, and major competitor online sales activities, timely upgrade e-commerce strategy and tactics.

Candidate Profile
？ Bachelor degree or above in business, marketing, or related disciplines
？ Rich knowledgeable in e-commerce, 5+ years managerial position in international company
？ Good marketing sense in e-commerce, understand online shopping customer behavior, able to identify the target segment of the online customers
？ Sound commercial skills; Able to initiate the business development strategy and tactics with good strategic thinking and analytical skills
？ Good communication and interpersonal skills
？ Result oriented, skillful in driving counterpart teams towards the business goals and with strong team spirit
？ Self-motivated, able to work under pressure
？ Sound leadership quality, able to lead cross functional teams
？ Excellent both in oral and written English and Mandarin

职能类别：客服经理

公司介绍

道达尔是全球第四大国际石油天然气公司，并通过子公司SunPower在全球太阳能市场居领先地位。我们在130多个国家开展业务，涵盖石油天然气的勘探与生产、炼油、石化以及燃油、润滑油的销售。我们的愿景是成为负责任的大型能源企业。我们的近10万名员工致力于向全球客户提供更安全、更清洁、更高效和更创新的能源产品，造福尽可能多的人。

作为***家进入中国海上油气勘探和参与中国炼油业务的国际石油公司，道达尔目前在中国拥有近5,000名本土员工，积极参与中国能源行业全产业链环节——从上游到下游与化工，与中国合作伙伴们分享经验、技术和专业知识，建立双赢互利的合作关系，共同发展国内外能源业务。

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