北京招聘

主要工作内容：

1，客户投诉处理；

2，维修记录统计及费用结算；

3，在线指导用户正确使用我们的产品；

4，售后维修服务质量控制与回访；

5，维修订单的派发与安排；

6，备品配件库存的管理与采购；

任职资格：

1，大专以上学历，标准的普通话表达能力。

2，2年以上相关工作经验者优先考虑；

3，耐心、仔细、服务意识强；

4，合理的自我管理及时间管理能力。

De'Longhi Group is a world-wide leading manufacturer in electrical home appliances for four different business sectors: heating, air-conditioning and air-treatment, food preparation and cooking, and house cleaning and iron with over 8,000 employees all over the world. The company, whose shares are listed at Milan stock exchange, has total sales of USD1,750 million in 2006. For more information of the company please visit our websites www.delonghi.com and www.kenwoodworld.com.

To cope with our strategic expansion in China, we are now seeking high caliber, competent, responsible and self-motivated professionals who are determined to pursue a challenging and rewarding career with a growing company:

www.delonghigroup.com