Site manager/Operation manager/Regional Lead
大连隆基信息技术有限公司
- 公司规模:150-500人
- 公司性质:民营公司
- 公司行业:计算机软件
职位信息
- 发布日期:2021-01-14
- 工作地点:大连-高新园区
- 招聘人数:1人
- 工作经验:10年以上经验
- 学历要求:大专
- 职位月薪:4-6万/月
- 职位类别:营运经理
职位描述
Job Description:
- The Client Regional Lead is an operational owner for service delivery. The role is a member of the global client leadership team reporting into the Client Business Leader and the CEO. As the Client Regional Lead, you will oversee and monitor the team’s performance for services delivered.
- You are responsible for building, motivating and developing teams to ensure business sustainability by scrutinizing the overall performance of the business and ensuring the teams have all the facilities and support to deliver great customer satisfaction. The Client Regional Lead performs a wide range of duties including some or all the following responsibilities.
Duties and responsibilities
· Create and execute business plans that prioritize customer, employee, and organizational requirements
· Onboard professionals and develop the BU knowledge in Tek Experts
· When needed, serve as part of the escalation path for client operational issues
· Maintain continuous lines of communication, keeping Client Business Leader and CEO informed of all critical issues including reporting as required
· Manage headcount numbers and work with Client Business Leader and CEO to update the quotas/targets. Produce a capacity plan and provide short and long-term solutions for talent sourcing in alignment with the HR function.
· Keep open communication across the organization with other Client Regional Leads and the client as required
· Keep open communication with the delivery team – on-site and globally to review team’s status, metrics, possible issues/needs and proceed with actions. Also, to keep the managers updated on latest news, action plans, etc.
· Ensure that the Client team meet KPI’s and SLAs at each point of time
· Support regional operational business review meetings
· Participate in reviewing processes and workflow to diagnose areas for improvement, and proactively propose improvement plans where gaps are noticed
· Follow and manage company compensation and promotions policy for all employees in the regional client team, ensuring that employees are appropriately recognized and rewarded
· Identify early any additional facilities or tools required as the business grows and ensure plans are in place to meet the requirements
· Ensure the region is aligned with global processes implemented by the organization, – financial and operational reporting; selection; on-boarding; performance development; succession mapping for key roles; training needs and development plans.
· Increase regional managerial effectiveness by recruiting, coaching and mentoring the leadership of their teams. Ensure understanding and commitment from the management team to the values, strategies and objectives and the development of their teams
Skills and competencies
· Have Bachelor’s degree or higher degree in computer science or equivalent.
· Excellent command of English skills (Writing, Speaking, Listening, Reading)
· Proven experience of leading teams in tech industry and managed services
· Outstanding communication skills
· Ability to build and develop strong client relations build on trust and integrity
· High level of ownership
· Great leadership skills and ability to work in multicultural environment
· Change management and personal agility
福利待遇:
1、13薪+年终奖(1-3个月)带薪年假10天+带薪病假12天+六险一金(全额基数缴纳保险公积金)+年度体检+礼品(生日、结婚、生育、端午、中秋等);
2、多元化的员工培训(技能培训、拓展培训、英语培训、储备干部培训等);
3、健全的员工关怀机制,公司设有健身俱乐部,提倡员工健康生活,快乐工作;
4、公司内部培训和晋升体系完善,每年有国外出差工作机会,每年度薪资涨幅美丽。
公司介绍
隆基通过多年积累,已经形成了包括:行业解决方案、应用解决方案、工具平台解决方案、企业基础数据平台解决方案、基础设施平台等多种服务于企业全面IT战略的综合解决方案。提供的服务涵盖了“企业咨询服务、企业数据服务、企业应用服务、企业治理服务”全部领域。
隆基总部位于大连,在上海、北京等地分别设立研发团队,形成了一个包含资深业务专家、项目经验丰富的管理人员及优秀的技术研发人才在内的团队。
公司将以绿色IT战略、绿色IT咨询服务为宗旨,将帮助您低碳减排。为客户提供先进的技术,提供安全、可靠、高质量、易扩展的行业解决方案;以专业化的服务宗旨,帮助客户实现信息化管理的***实践方式,以满足客户在业务快速发展下的不同需求。
联系方式
- Email:grace.zhao@gaoxinjob.com
- 公司地址:大连 (邮编:116000)
- 电话:17741137548