Account Specialist - CoRe - Chongqing (职位编号:CN176747)
德勤中国
- 公司规模:500-1000人
- 公司性质:合资
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2020-10-26
- 工作地点:重庆
- 招聘人数:若干人
- 工作经验:3-4年经验
- 学历要求:本科
- 职位类别:客户代表
职位描述
Description:
Deloitte China
The Deloitte China network of firms, backed by the global Deloitte network, deliver a full range of audit, tax, consulting and financial advisory services to local, multinational and growth enterprise clients in China. We are one of the leading professional services providers with 19 offices in Beijing, Hong Kong, Shanghai, Changsha, Chengdu, Chongqing, Dalian, Guangzhou, Hangzhou, Harbin, Hefei, Jinan, Macau, Nanjing, Shenzhen, Suzhou, Tianjin, Wuhan and Xiamen in China. We have nearly 13,500 people working on a collaborative basis to serve clients, subject to local applicable laws.
Deloitte drives progress. Our extensive service spectrum enables us to help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.
To learn more about how Deloitte makes an impact that matters in the China marketplace, please connect with our Deloitte China social media platforms via www2.deloitte.com/cn/en/social-media.
CORE, Deloitte’s integrated shared services organization, supports the Global Strategy by delivering consistent quality and measurable value across the global network. CORE is uniquely positioned to develop new and innovative approaches beyond current member firm capabilities by:
> Leveraging global scale to drive bottom-line savings;
> Increasing speed to market to drive top-line growth;
> Adopting best-in-class processes and tools;
> Propelling innovation;
> Uniting top talent.
> Effectively coordinate and monitor graphic design projects using a web-based workflow management tool and scheduling application. 通过使用线上系统高效协调及监督设计项目工作进度;
> Assess project requests ensuring that all information necessary for the successful completion of the project is supplied and accurate. Ensure that requests align with firm policies and brand standards. Contact internal client if additional information is required before routing to designers. 分解以及解读内部客户需求以保证成功交付。确保所交付工作内容符合公司相关政策要求。确保在设计团队开始实施相关设计工作前从内部客户端得到所需信息;
> Estimate time required to complete each request. Manage internal client expectations, negotiating deadlines when necessary. 管理内部客户以及其对交付工作的心里预期。评估交付周期以保证高质量已经高效的工作交付;
> Assign resources to projects, based on skill sets and availability. Prioritize projects based on due dates and duration estimates. 基于设计团队的档期已经技能储备分配项目,并对交付周期进行优化;
> Ensure clear communication of internal client requirements. Review project specifications and internal client expectations with leads and/or assigned CS professionals as necessary. 确保与内部客户的有效沟通。为达到交付周期以及质量要求,实时对设计交付团队人员进行优化;
> Monitor deadlines and ensure timely delivery. 监控所有项目交付周期,确保实时交付;
> Perform quality check on projects prior to submission for final production. 对设计团队所交付工作进行质量监控,以确保交付质量达到内部客户需求;
> Coordinate final production with outside supplier. 如有需要,协调外部供应商以满足交付要求;
> Manage and prioritize projects and ensure timely completion of jobs sent to outside supplier for production. 基于优先级,交付时间要求,和工作进度引入外部供应商以帮助完成相应工作;
> Manage the transfer of documents, delivery of proofs, and delivery of final products. 统一管理,存档团队所交付工作资料,凭证以及最终交付内容;
> Build relationships with internal clients in all functions at all levels — regionally and/or nationally — and ensure effective delivery of services. 有效管理与内部客户的关系,以帮助确保有效的工作交付;
> Serve as a point of contact for internal clients regarding process, work requests, scheduling, and issue resolution. 作为内部客户与设计团队之间的桥梁,帮助管理交给工作流程,需求,进度,并解决相关问题;
> Work closely with other Creative Services Coordinators and Graphic Designers to share leading practices and implement new procedures, technology, and services. 与其他内部设计团队紧密沟通,分享交付经验,以提升团队整体交付能力。
Qualification:
> Three to five years of work experience in workflow/project coordination, production management, and/or customer/account service. Experience with a professional services firm or agency experience is a plus 三至五年项目协助,产品管理,以及/或广告公司客服经验;
> Must have a good understanding of general business operations with knowledge of Microsoft Office (PowerPoint, Word, and Excel) 熟练在全商业工作环境中Microsoft Office (PowerPoint, Word, and Excel);
> Customer service experience essential, with strong deadline negotiation skills and the ability to manage priorities against tight deadlines 客户服务,谈判,以及项目交付经验;
> Must possess excellent English verbal and written communication skills and excellent interpersonal skills with the ability to build credibility and collaborate with firm personnel at all levels 熟练使用英文语团体已经客户进行沟通,并建立信任;
> Should be a team player with a positive attitude and open to working in a team environment 团队合作精神;
> Ability to communicate professionally during stressful situations, maintaining composure and resolving problems effectively and positively 具体在压力下有效沟通,并高效交付工作的能力;
> Ability to follow directions and manage multiple tasks in a high volume environment 能同时处理多项任务。
---------- Educational & Additional Qualifications ----------
> Graduate/Post Graduate in any discipline 全日制本科或以上学历;
> Experience using graphic design software, preferably Adobe Creative Cloud (InDesign, Illustrator, Photoshop) 对设计相关软件,Adobe Creative Cloud (InDesign, Illustrator, Photoshop),有所了解;
> Must have the necessary experience required to anticipate and address potential problems or questions regarding projects 具备相关经验以帮助发现,以及解决在交付项目中产生的问题。
职能类别:客户代表
公司介绍
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), and its network of member firms, and their related entities. DTTL and each member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. Please see ****************/cn/en/about for a detailed description of DTTL and its member firms.
Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries and territories, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte's more than 200,000 professionals are committed to becoming the standard of excellence.
About Deloitte in Greater China
We are one of the leading professional services providers with 22 offices in Beijing, Hong Kong, Shanghai, Taipei, Chengdu, Chongqing, Dalian, Guangzhou, Hangzhou, Harbin, Hsinchu, Jinan, Kaohsiung, Macau, Nanjing, Shenzhen, Suzhou, Taichung, Tainan, Tianjin, Wuhan and Xiamen in Greater China. We have nearly 13,500 people working on a collaborative basis to serve clients, subject to local applicable laws.
About Deloitte China
The Deloitte brand first came to China in 1917 when a Deloitte office was opened in Shanghai. Now the Deloitte China network of firms, backed by the global Deloitte network, deliver a full range of audit, tax, consulting and financial advisory services to local, multinational and growth enterprise clients in China. We have considerable experience in China and have been a significant contributor to the development of China's accounting standards, taxation system and local professional accountants.
关于德勤全球
Deloitte (“德勤”)泛指德勤有限公司(一家根据英国法律组成的私人担保有限公司,以下称“德勤有限公司”) ,以及其一家或多家成员所和它们的关联机构。德勤有限公司与每一个成员所均为具有独立法律地位的法律实体。德勤有限公司(又称“德勤全球”)并不向客户提供服务。请参阅 ****************/cn/about 中有关德勤有限公司及其成员所的详细描述。
德勤为各行各业的上市及非上市客户提供审计、税务、企业管理咨询及财务咨询服务。德勤成员所网络遍及全球逾150个国家及地区,凭借其世界一流和高质量专业服务,为客户提供深入见解以协助其应对最为复杂的业务挑战。德勤拥有超过200,000名专业人士,致力于追求卓越,树立典范。
关于德勤大中华
作为其中一所具领导地位的专业服务事务所,我们在大中华设有22个办事处分布于北京、香港、上海、台北、成都、重庆、大连、广州、杭州、哈尔滨、新竹、济南、高雄、澳门、南京、深圳、苏州、台中、台南、天津、武汉和厦门。我们拥有近13,500名员工,按照当地适用法规以协作方式服务客户。
关于德勤中国
德勤品牌随着在1917年设立上海办事处而首次进入中国。目前德勤中国的事务所网络,在德勤全球网络的支持下,为中国的本地、跨国及高增长企业客户提供全面的审计、税务、企业管理咨询及财务咨询服务。在中国,我们拥有丰富的经验,一直为中国的会计准则、税务制度与本地专业会计师的发展贡献所长。
联系方式
- 公司地址:地址:span北京市东城区东方广场西二办公楼8层