北京 [切换城市] 北京招聘北京销售管理招聘北京客户经理/主管招聘

高级客户执行

艾登瑞德(中国)有限公司北京分公司

  • 公司规模:50-150人
  • 公司性质:合资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2013-01-09
  • 工作地点:北京-朝阳区
  • 招聘人数:1
  • 工作经验:二年以上
  • 学历要求:本科
  • 语言要求:英语
  • 职位类别:客户经理/主管  

职位描述

Key Responsibilities主要工作职责:
1. Execute day-to-day coordination with clients and understand client’s needs
与客户保持日常沟通,了解客户需求
2. Execute day-to-day coordination with internal teams within the account
projects,including back office/call center, IT development team,
business support team, consulting team, website team, purchasing and designer
与内部团队:客服、IT、业务支持、咨询部门、采购、设计等保持沟通从而推进项目进行
3. Ensure service delivery lead time and monitor account service SLA
确保项目按期完成,监控和保证项目按签定的服务标准执行

4. Prepare promotion plan/copywriting
撰写活动方案
5. Prepare simple data analysis
简单的数据分析
6. Prepare regular reports/ regular gift order checking
定期制作项目报告、检查项目礼品订单情况
7. Client ad-hoc request execution
客户的其他需求执行
8. Meeting participation and meeting minutes preparation
参加项目会与并撰写会议记录
Job Specification招聘要求: (including Education, technical skill & personal attributes requirements, etc.包括教育背景,技术等要求)
1. Bachelor’s degree or above
本科以上学历
2. 1-2 working experience of marketing or project management,
CRM or marketing campaign experience is a plus
1-2年从事营销或项目管理的经验,有CRM或市场营销活动经验者优先
3. Well organized
良好的组织能力
4. Strong communication skills
沟通能力强
5. Good customer service attitude
良好的服务意识

6. Detail oriented
细心,注重细节
7. Good command of English
英文熟练

公司介绍

   Accentiv'(雅智捷)隶属于法国艾登瑞德集团,原雅高服务(Accor Services)。艾登瑞德集团于2010年7月成功在泛欧巴黎证券交易所挂牌上市(EDENREDAC - Euronext Paris)。作为全球著名的CRM领导者以及关系行销咨询与实施专家,Accentiv'(雅智捷)专注于为企业客户度身订制专业的CRM、忠诚度以及激励项目。我们致力于为企业客户构建忠诚度的桥梁,提供专业的关系行销咨询、设计、发展和管理一站式无忧服务。帮助建立企业客户与顾客、渠道以及员工之间健康有效的关系。我们相信良好的关系可以为企业创造更高价值,从而有效提升业绩。我们相信关系致远!
Accentiv'(雅智捷)目前在全球42个国家开展业务。我们的客户遍布零售、快消、酒店、母婴、奢侈品、物流等多个行业,如:米其林、宝洁、丝芙兰、雀巢、DHL、哈根达斯等。
 
Accentiv’ is a subsidiary of Edenred (formerly branded Accor Services), which was one of the two core businesses under Accor Group. The new Edenred Group became independent in 2010 and was listed on the Euronext Paris on July 2(EDENREDAC - Euronext Paris). As a CRM leader and renowned specialist in relationship marketing consultancy and practice, Accentiv' provides business with tailor-made services to design and manage CRM, Loyalty & Incentive Programs. We are committed to helping our corporate clients build up a loyalty bridge to their customers, partners and employees, and to providing a holistic package of relationship marketing consulting, technology, marketing and operation services. We believe RELATIONSHIPS DO MATTER.
Accentiv’ operates in 42 countries around the world. Our clients in China, covering in various industries of Retail, FMCG, Hotel, Baby, Luxury and Logistic: Michelin, P&G, Sephora, Nestle, DHL, Haagen-Dazs…

公司网址:www.edenred.com
          www.accentiv.cn
公司邮箱:hrbj-cn@edenred.com

联系方式

  • Email:hrbj-cn@edenred.com
  • 公司地址:上班地址:朝阳区东三环中路9号富尔大厦12层1202-1206室