北京 [切换城市] 北京招聘北京客服及技术支持招聘北京客服主管(非技术)招聘

Customer Services Supervisor - 客服主管

希迈包装机械(北京)有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2013-01-09
  • 工作地点:北京-大兴区
  • 招聘人数:1
  • 工作经验:五年以上
  • 学历要求:本科
  • 语言要求:英语精通
  • 职位类别:客服主管(非技术)  售前/售后技术支持主管

职位描述

Subsidiary of Tetra Laval, CERMEX is a key player in the packaging industry with 800 employees, a turnover of ? 120 million and a strong global presence.
Cermex works closely with multinational companies within the fast-moving consumer goods industry to develop their production lines by offering the most complete range of end-of-line machinery and services on the market.
We base our success on the excellence of our teams: their ability to implement the most advanced technologies and to support our customers’ projects worldwide.

We are currently seeking a Customer Services Supervisor for our site located in Beijing.
The position should be filled as soon as possible.

ACTIVITIES AND MAIN RESPONSIBILITIES

Under the responsibility of our Zone Sales and Services Manager, you will be in charge of the following missions:

- Main contact with customers for service activities in close coordination with sales managers in the area (Greater China).
- Promote services to customers from "back office" and occasionally by visiting clients,
- Manage spares parts activities in his area (tender / order processing / shipping) and support other Asian Cermex subsidiaries for machines manufactured by Cermex Beijing.
- Manage other service activities with the support of the installation team (training, maintenance …)
- Ensure the delivery of machines operation manuals to our customers with the support of our sales and services assistant.
- Ensure the coordination between Beijing site departments involved on retrofit projects
- Monitor the profit center "Customer Service".

EDUCATION AND LANGUAGES
Technical education (specializing in mechanics is a plus)
Experience:
- Experience in sales of industrial products (experience in packaging equipment would be appreciated)
Skills:
- Excellent command of English
- Autonomous with excellent ability to face changes and new situations, rigorous and organized.
- Team spirit ability in handlings several projects together and coordinate local organisation with CERMEX production plants located in France.
- Strong willingness to achieve challenges

另,公司位于亦庄经济技术开发区,请在投递简历前考虑路程问题,谢谢

公司介绍

希迈包装机械(北京)有限公司隶属于西得乐集团,是居世界领先地位的设备供应商,可提供用于饮料工业的整线设备和交钥匙工程。其全面的产品供货范围包括加工、罐装、贴标和物流仓储系统设备,被广泛地应用在各种饮品的生产,如:啤酒、碳酸饮料、瓶装水、茶饮料、乳品、果蔬汁等。
西得乐集团为利乐拉伐集团三大工业分支之一,另外两个分支则是利乐与利拉伐。西得乐集团旗下的五大品牌将构成其发展的基础:即Sidel;(吹瓶、阻隔处理、Combi吹-灌-封三合一、无菌及食品灌装)、Simonazzi;(灌装、冲洗、巴氏杀菌、清洗、堆垛/卸垛、机器人)、Gebo;(传送)、Alfa;(贴标)及Cermex;(生产线后端设备)。

联系方式

  • 公司网站:http://www.cermex.com.cn
  • 公司地址:北京经济技术开发区锦秀街3号2栋2号
  • 邮政编码:100176
  • 传真:(010)67806223