北京招聘

The Role

To represent the Service technology Centre (STC) in undertaking the failure analysis of all products within the territory, including failure identification, root cause analysis investigation and the provision of accurate reporting whilst maintaining a focus on safety and quality.

• Assist in identifying the cause of failure and support the Senior Failure Analysis Engineer and Failure Analysis Manager in root cause analysis by providing data and knowledge from failure identification material, field information, SAP, download data, warranty test stands, strip report data, and final test data.  Using this information, undertakes advanced problem solving and detailed analysis to understand failure and understands and utilises escalation process for more complex investigations.
• To track and raise potential new types of failure modes and new problem processes with supporting evidence provided to the Senior Failure Analysis Engineer and Failure Analysis Manager leading to an improvement of the lifetime of vacuum pumps.
• To provide accurate, quality failure reports in the failure analysis system for all products returned to the Service Technology Centre so they can be approved by the Senior Failure Analysis Engineer for release to customers within acceptable time schedules.
• To accurately record failures in SAP and the failure analysis reporting system.
• Work with the Failure Analysis and technical teams to improve root cause identification and support the introduction of corrective actions.
• Where required, raise warranty issues with the Senior Failure Analysis Engineer including the provision of supporting information.
• Is an integral & productive member of a team of failure analysis engineers supporting the Service Technology Centre in failure analysis activities providing information, guidance and technical support within the team.
• Complies with all applicable laws, policies and standards to ensure organisational, safety and health obligations are met.

 

What you can expect from us? 

• Self-directed, with the ability to understand and resolve advanced failure analysis problems and escalates through the appropriate channels when required.
• Able to work collaboratively within a team, sharing technical expertise and knowledge.
• Good written and verbal communication skills, ensuring a consistently high standard of detailed information capture.
• Knowledge of process improvement methodologies and tools (8D capability), Statistical methodologies. Failure analysis and problem solving experience.

 

What we expect of you? 

• Graduate in Engineering or Scientific discipline, or previous experience within field or on-site servicing, either within vacuum or abatement; or a minimum of 3 years‘ experience within a Service Technology Centre.
• Experienced in MS Office applications.
• Proficient with home country language.
• Good in written English. spoken English is a plus

EDWARDS是世界领先的真空和尾气处理解决方案制造及供应厂商，服务于太阳能、半导体、科学、LED、制药和冶金等最先进行业。EDWARDS以提供创新性、高质量产品而领先业界，作为真空和尾气处理系统的全球领导者，EDWARDS志在与行业同步，创造能让创新蓬勃发展的工程环境。更多信息，请浏览*********************。

半导体及平板显示器

作为半导体和平板显示器(FPD)行业的真空和尾气处理设备全球领导厂商，EDWARDS能够提供全范围的增值解决方案，实现正常运行时间***化并降低总体成本。EDWARDS在半导体和FPD市场拥有首屈一指的应用技术，并且建立了包括现场支持、网络服务中心和再制造设施的全球服务网络。

太阳能及LED

EDWARDS是***能够为全球范围太阳能电池制造商提供广泛的真空和尾气处理设备系列的制造商，其设备用于太阳能电池和LED制造的多个工艺阶段。EDWARDS公司的工艺和专有技术涵盖晶体和薄膜光伏(PV)太阳能行业，并且致力于服务太阳能行业，投资开发环保技术，降低EDWARDS客户的每瓦发电成本。

科学

EDWARDS拥有数十年与主流分析仪器制造商合作的经验，这确保公司清楚了解研究过程和真空技术的作用。EDWARDS的高质量真空泵和控制器使用先进的真空技术，具有更高的性能和出色的可靠性，可为科学领域提供清洁的真空环境。

环保

EDWARDS作为环保干泵真空系统的先驱企业，帮助半导体、LED、太阳能、FPD、化学、制药、冶金和生物燃料等多个行业减少污染、降低能源消耗和削减运行成本。Edwards的设备适用于需要使用功能强大的清洁真空解决方案以减少环境影响，并降低大型设备投资和运行成本的所有应用。