客户服务代表
威达优尔贸易(上海)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:贸易/进出口
职位信息
- 发布日期:2021-01-12
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:1年经验
- 学历要求:大专
- 职位月薪:6-8千/月
- 职位类别:客服专员/助理
职位描述
MAJOR JOB DUTIES AND RESPONSIBILITIES
Invoice List Support
- VAT invoice list export, checking and issuing basis on customer and accounting requirement.
- VAT invoice list delivery related docs preparation basis on customer request.
- VAT invoice list delivery tracking number maintenance.
- Monthly tax checking report maintenance and make sure 100% correct VAT invoice list issuing.
- Provide quality service to sales team for invoice list checking
- Co-work with accounting team for correct SAP invoice list number maintenance.
- Support to post the invoice list return per accounting requirement.
- VAT invoice list ordering via the tax bureau basis on the consumption volume.
Customer Master Data Support
- Customer new account creation and change
- SAP customer master data maintenance to ensure the 100% accuracy
Customer Service Public Email/Inbound Call Support
- Daily customer service public email and inbound call pick up and timely response
Other task assigned by the line manager
QUALIFICATIONS
College degree, 1 – 2 years of customer service or accounting experience
Accounting solid knowledge will be a plus
KNOWLEDGE SKILLS AND ABILITIES
- Good interpersonal and communication skills
- Ability to work successfully in a team environment
- Good customer service, analytical and problem solving skills
- Knowledge of SAP, Microsoft Office, tax related applications
- Self motivated and demonstrates initiative and result oriented
- Must be able to communicate in Mandarin & English (Verbal and Written)
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
职能类别:客服专员/助理
公司介绍
Avantor is a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. We set science in motion to create a better world.
联系方式
- 公司地址:朝阳区东三环中路20号 乐城中心