北京招聘

职位名称 客房部协调员

JOB TITLE Housekeeping Coordinator

职位描述

JOB DESCRIPTION

1. 根据楼层主管的指示，负责修改、更新电脑系统中的公寓入住情况。

Responsible for changing residences status in the computer system as instructed by the Floor Supervisor.

2. 在客人到达时，更新客人在电脑中的资料，并通知相应的楼层主管/客房部副经理。

Upon Residents’ arrival, update guest computer and informs the room made to the Floor Supervisor/Assistant Housekeeper Manager accordingly.

3. 维护、更新次序错乱的客房入住清单。

Maintain and update out of order residences list.

4. 汇总DND客房报告。

Maintain DND Report.

5. 每天查阅公寓的物品丢失和损坏报告。

Maintain daily residences Lost & Damage Report.

6. 负责接听电话，将客人的需求或相关信息记录在客人需求日志上，并确保客人的需求及时得到妥善处理。

Answering telephone calls. Record Residents’ request/messages in the Residents’ Request Log Book and ensures that the requests are being followed up.

7. 协助楼层主管/客房部副经理完成对客用供应品及便利设施的盘存工作。

Assist the Floor Supervisor / Assistant Housekeeping Manager in taking inventory of guest supplies, amenities.

8. 对客用供应品和便利设施保持正确的记录。

Maintain proper record on Guest supplies and amenities.

9. 依照相关的规定程序，签发客用供应品。

Issue Guest supplies according to set procedures.

10. 协助公共区域主管/客房部副经理完成对客房清洁工具和化学制品的盘存工作。

Assist the P.A. Supervisors / Assistant Housekeeping Manager in taking inventory of housekeeping cleaning supplies / chemicals.

11. 签发批准维修部门的工作程序。

Issue work order to the Maintenance department.

12. 熟悉服务公寓应急措施的操作程序。

Familiarize with the serviced residences’ emergency procedure.

13. 为来往信函文件和会议记录保持一个正确的归档系统。

Maintain a proper filing system of all correspondence and minutes of meeting.

14. 妥善处理所有发出和收到的信函。

Attend to all incoming and outgoing correspondence.

15. 负责打印、影印信件、传真以及备忘录等文件。

Typing, photocopying of letters, faxes and memorandums, etc.

16. 履行上级指派的其它相关职责。

Perform any other related duties as assigned.

职位要求：

BRIEF REQUIREMENTS FOR THE JOB:

1. 熟练使用Office & Windows。

Proficient with Office & Windows.

2. 有四、五星级酒店工作经验，至少有一年五星级酒店/服务式公寓的相同职位工作经验。

Experience in hospitality industry in 4-5 stars property，Min 1 year experience in similar position in 5 stars International hotel / serviced apartment operation.

3. 流利的英语口语。普通话口语和书写流利。

Excellent verbal communication in English. Fluent in Mandarin Written and spoken.

4. 具有服务性，有组织性和纪律性。具有使人愉悦的声音。

Service oriented personality. Good organizer and disciplinate. Possess Good Telephone Etiquete and pleasant voice.

Lanson Place Hospitality Management is an expanding group of Serviced Residences in the Asian Region, with projects currently under construction in Beijing.

Lanson Place Serviced Residences are designed with attention to every detail so as to provide guests with the comfort of a home. We provide the finest quality facilities and furnishings plus first class service. The location of the residences is in a prominent new residential area in the heart of the city business district.

Lanson Place Xanadu Serviced Residences is located in east 3 annulus and Chaoyang road interchange northeast corner, close to the CBD area, and the new CCTV across the road, thereby reaching CBD, China Trade Center, Lufthansa and east city of Victoria region are very convenient.
 
    本集团于1995年开始从事酒店式服务公寓业务，以发展逸兰Lanson Place品牌为目标，藉此专注为国际商务及休闲旅客提供优质服务式住宅，满足他们对生活品味之要求，作为一个知名品牌，逸兰Lanson Place 将会大大提高本集团物业投资之价值。 在亚洲逸兰作为酒店式服务公寓的管理集团，已在香港、上海、吉隆坡和新加坡等地拥有了自己的物业。
    
    逸兰“禧瑞都”服务式公寓是集团在北京继逸兰“新城国际”服务式公寓之后的又一地处CBD区域的物业，她位于东三环和朝阳路交汇处的东北角，与新CCTV隔路相望，由此到达CBD、华贸中心、燕莎和东四环等区域均十分便捷。
    
    逸兰“禧瑞都”服务式公寓在设计上注重每一个细节，优质的设施、高档的家具、国际一流的服务这一切都带给客人如家般的舒适感受。逸兰提供的不仅是一个安全，舒适，温馨的高标准的居住环境，更是一种全新的生活理念和方式。


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