北京招聘

Troubleshoot and resolve complex cases from AdExchange Buy Side (AdX).

- Configure Trading location, QPS settings for new RTB Buyers

- Monitoring Static and RTB Campaigns

- Analysing Pre-targeting settings and Remarketing lists

- Creative and LP Quality checks

- Understanding and communicating the most common policy disapproval reasons

- Processing Performance Reports

- Provide guidance and consultative technical expertise to from line General Support.

- Provide two-way communication and collaboration on monthly product release cycles and customer-centric

product development.

- Serve as point of contact for projects led by our escalation management team to improve client experience

and internal operational effectiveness (user acceptance testing, prioritization process liaison, emergency

paging process, new feature release launches)

○ Technical Skills: Strong communication skills. Experience working in a client-facing technical service

environment supporting web-based products. In lieu of experience with web-based products. Strong

collaboration, organization, multi-tasking and the ability to work well in teams. Demonstrated

creative problem-solving approach and strong analytical skills

Required:

● Basic knowledge of HTML, JavaScript and SQL

● Bachelor’s degree required: B Tech, BCA, BSc comp, BSc IT, or equivalent practical experience

Preferred:

● Data analytics skills, working knowledge of online marketing KPIs.

○ Languages: English

○ Customer facing: Minimum 2 years experience working in a client-facing technical service environment, preferably supporting web-based products.

NOTE. 有客户对应经验 系统平台支持背景 英语熟练沟通 prefer有广告平台支持背景或广告行业背景

凯捷集团创建于1967年，是全球最著名的管理咨询、技术和外包服务的供应商之一。凯捷全球员工超过15万人，2012年营业额超过103亿欧元，在专业服务领域中位居世界前三名，并在巴黎证券交易所上市，荣列道琼斯指数和道琼斯欧洲指数等著名指数。目前在全球39个国家拥有分公司，且合并了安永咨询。