北京 [切换城市] 北京招聘

Software Services Sales

IBM China

  • 公司规模:1000-5000人
  • 公司行业:计算机服务(系统、数据服务、维修)

职位信息

  • 发布日期:2020-03-19
  • 工作地点:北京-朝阳区
  • 招聘人数:若干人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 职位月薪:4-8千/月
  • 职位类别:客服专员/助理

职位描述






职位说明Introduction


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.







Your Role and Responsibilities



Responsible for inbound client interactions originating from LiveChat, phone, social engagement, events, and paid media; follow up on campaign responses; provide ‘voice of the client’ feedback to assist in campaign design


Interactions primarily focused on set of Brand-specific offerings and point products, with strong ability to navigate within and across IBM’s portfolio & align with subject matter experts


Creation of validation leads through Inbound responders that come into IBM for immediate interaction, clarification of IBM offerings, and ability to address pain points




Responsible for outbound prospecting; cultivate new relationships in white space / new contacts within existing accounts; support for Account-Based Marketing initiatives


Interactions primarily focused on ability to understand and convey high-level business strategy and objectives; promote IBM portfolio, identify pain points & align with IBM offerings


Creation of validation leads through Outbound sales plays that are jointly agreed upon by marketing & sales


Cross-selling based on analysis of cross-brand sales reports









Required Technical and Professional Expertise




     
  • Bachelor degree or above

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  • Technical understanding

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  • Excellent communication skills (listening, influencing, persuading)

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  • Proactive, willing to take ownership and initiative.

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  • Persistent and unafraid of complexity.

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  • Fluent in Chinese and English, both spoken and written.









Preferred Technical and Professional Expertise



Bachelor degree or above


Technical understanding


Excellent communication skills (listening, influencing, persuading)


Proactive, willing to take ownership and initiative.


Persistent and unafraid of complexity.


Fluent in Chinese and English, both spoken and written.







About Business Unit


Digital Sales is a specialized sales organization with a purpose-built infrastructure consisting of Global Digital Sales Centers in Atlanta GA, Chicago IL, Dallas TX, and Littleton MA. Digital Sales teams engage with clients of all sizes and markets to grow their businesses by solving strategic and tactical business problems with IBM's proven cognitive and cloud technology solutions.







Your Life @ IBM


What matters to you when you’re looking for your next career challenge?



Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.



Impact. Inclusion. Infinite Experiences. Do your best work ever.







About IBM


IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.







Location Statement


For additional information about location requirements, please discuss with the recruiter following submission of your application.







Being You @ IBM


IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.






为了回应您对职位的申请或兴趣,IBM 将使用您的信息来评估您的技能、资格;核实您的信息并进行相关适用的法律允许的职前验证检查; 就新职位与职业机会以及招聘流程(包括任何面试)与您进行沟通;完成选拔过程;开展调查和研究活动,以改进 IBM 的招聘流程;以及对我们的申请人群体进行分析,以便更好地了解谁在申请 IBM 职位以及如何吸引顶尖人才。如果您的申请未成功,IBM 可能会使用您的联系信息来通知您未来可能会有的 、IBM 认为您可能会感兴趣的不同职位。
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职能类别:客服专员/助理

公司介绍

IBM(国际商业机器公司),创立于1911年,是全球 IT 产业一家百年企业, 也是全球规模最 大的科技公司之一,业务遍及170多个国家和地区。IBM 转型成为一家认知解决方案和云平台公司,持续借助创新科技、行业专长、诚信助力商业和社会发展。2018年全年总营收达796亿美元。每年在研发领域的投资超过60亿美元。

联系方式

  • Email:jjiawei@cn.ibm.com
  • 公司地址:盘古/环宇/钻石 (邮编:100000)