北京招聘

Job Summary:

We are now looking for a Service Delivery Manager, are you interested?  As a Service Delivery Manager, you accelerate service delivery, efficiency, and performance within and between operations in the Regions, Global Service Centers and Global Competence Hubs to build an environment that supports global efficiency and profitable growth.

In this role, you will drive the delivery effort to make their work more efficient through adequate delivery tools, processes, ways of working, measurements & KPIs, job roles, competence models. You will support, deployment programs and common structures. You will also identify and execute improvements within the global service delivery organization.

Additionally, you will secure close partnership within the Regions, Global Service Centers and Global Competence Hubs and Business Units, to upgrade competence and Knowledge Management practices. 

Job Responsibilities: 

·        You will lead and support Service Delivery

·        Maintain delivery models, frameworks, job roles, assessments, and strategies

·        Lead sponsors on all levels within Global Service Delivery

·        Deploy and implement Service Delivery Strategy

·        Provide training and drive knowledge transfer

Key Qualifications:

·        At least 5 years working experiences

·        Core three ways of working understanding.

·        Business Case Understanding

·        Prior Knowledge of Sales Processes

·        Change and improvement management skills

·        Negotiation and argumentation skills

·        Project Management skills

·        Fundamental Leadership Competence

·        Financial acumen and skills

·        Contract and commercial experiences is plus

·        Inventing and innovating experience

·        You are capable of formulating strategies and concepts

·        Presenting and communicating information

·        You excel in adapting and responding to change

爱立信是全球领先的通信技术与服务提供商。我们致力于通过各种高效实时的解决方案打造网络社会，让世界各地的人们能够在可持续发展的社会中更加自由地学习、工作和生活。

我们提供针对电信运营商和其它行业的信息通信服务、软件与基础设施。
爱立信提供的网络承载着全球40%以上的移动业务，我们为运营商提供支持的网络正在为超过20亿用户提供服务。

我们在全球180个国家拥有超过10万名员工。
爱立信于1876年创立，总部设在瑞典斯德哥尔摩。
2011年公司收入达2269亿瑞典克朗（350亿美元）。
爱立信在斯德哥尔摩和纳斯达克证券交易所挂牌上市。