现场服务工程师
德莱赛兰机械设备(上海)有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工 石油/化工/矿产/地质
职位信息
- 发布日期:2013-05-13
- 工作地点:北京
- 招聘人数:2
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语良好
- 职位类别:售前/售后技术支持工程师
职位描述
POSITION OBJECTIVE:
Field Service Representatives are responsible for providing technical advisory service to clients during the installation and commissioning of new mechanical equipment (i.e. centrifugal compressor, steam turbine, reciprocating compressor, and control systems), overhauls of mechanical equipment, and during the startup of various machineries.
The Field Service Representatives troubleshoots mechanical problems encountered in the field environment, with engineering support from D-R Technical Support Group and corresponding factory.
This position requires strong communication and client-facing skills.
PRINCIPAL RESPONSIBILITIES:
Provide technical assistance on installation, startup, servicing, overhauls, and troubleshooting of D-R made equipment (i.e. centrifugal compressor, steam turbine, reciprocating compressor, control systems) throughout China.
Ability to read mechanical prints and drawings, piping and instrumentation diagrams (PID's), and blue prints.
Write clear, concise daily reports to keep factory and field personnel accurately apprised of job progress and to protect the company from liability for problems resulting from customer deviations from D-R standards.
Complete the specified installation, commissioning and startup documentation prior to leaving each job-site.
Maintain and submit in a timely manner accurate expense reports and time sheets.
Arrange professional travel to job sites through D-R's travel group per instructions received from the Field Service Manager or Field Service Coordinator.
Instruct and train customers' operators and/or maintenance personnel when requested or directed.
Accurately record and report any problems encountered in the field to permit the factory to investigate and institute corrective action and to aid the factory in the equitable settlement of warranty claims.
Report on competitive equipment and customers' compressor needs. Be aware of potential opportunities to offer D-R products and services and be able to discuss these with clients.
Actively recommend customer's purchase of desirable spare parts.
Support and participate in Dresser-Rand quality programs.
Adhere to all the requirements of the Employee Code of Ethics.
Obey the HSE policy, safety regulars and safety operating procedures. Receive HSE training & education given by the company to enhance the safety awareness. Do not make any violation of operating.
Finish the other assignments of the department manager.
PROBLEM SOLVING:
Ability to work in Team Environment. Must possess strong communication, negotiation, problem solving and decision making skills.
Must have ability to develop client relationships, display excellent listening skills, and maintain a positive attitude.
FORMAL EDUCATION REQUIREMENT or MIN YEARS of EXPERIENCE NECESSARY
Basic computer skills are required, as is the ability to use Microsoft Office products (Word, Excel, Outlook, etc.). Computer knowledge and familiarity with the Internet are important tools and a laptop computer is provided.
Mathematical Skills: Math skills through geometry, and preferably trigonometry, are required for this job (ability to do alignments and calculate tolerances).
At least three (3) years in dealing with Maintenance of (Main) Rotating Equipment / or thorough technical hands on expertise. Apart from the education degree required, the Field Service Representative should have had adequate safety training at supervisory level.
Be familiar with the different customs at refinery, petro-chemical sites, and offshore production facilities. Have thorough knowledge about rotating equipment machinery.
Field Service Representatives are responsible for providing technical advisory service to clients during the installation and commissioning of new mechanical equipment (i.e. centrifugal compressor, steam turbine, reciprocating compressor, and control systems), overhauls of mechanical equipment, and during the startup of various machineries.
The Field Service Representatives troubleshoots mechanical problems encountered in the field environment, with engineering support from D-R Technical Support Group and corresponding factory.
This position requires strong communication and client-facing skills.
PRINCIPAL RESPONSIBILITIES:
Provide technical assistance on installation, startup, servicing, overhauls, and troubleshooting of D-R made equipment (i.e. centrifugal compressor, steam turbine, reciprocating compressor, control systems) throughout China.
Ability to read mechanical prints and drawings, piping and instrumentation diagrams (PID's), and blue prints.
Write clear, concise daily reports to keep factory and field personnel accurately apprised of job progress and to protect the company from liability for problems resulting from customer deviations from D-R standards.
Complete the specified installation, commissioning and startup documentation prior to leaving each job-site.
Maintain and submit in a timely manner accurate expense reports and time sheets.
Arrange professional travel to job sites through D-R's travel group per instructions received from the Field Service Manager or Field Service Coordinator.
Instruct and train customers' operators and/or maintenance personnel when requested or directed.
Accurately record and report any problems encountered in the field to permit the factory to investigate and institute corrective action and to aid the factory in the equitable settlement of warranty claims.
Report on competitive equipment and customers' compressor needs. Be aware of potential opportunities to offer D-R products and services and be able to discuss these with clients.
Actively recommend customer's purchase of desirable spare parts.
Support and participate in Dresser-Rand quality programs.
Adhere to all the requirements of the Employee Code of Ethics.
Obey the HSE policy, safety regulars and safety operating procedures. Receive HSE training & education given by the company to enhance the safety awareness. Do not make any violation of operating.
Finish the other assignments of the department manager.
PROBLEM SOLVING:
Ability to work in Team Environment. Must possess strong communication, negotiation, problem solving and decision making skills.
Must have ability to develop client relationships, display excellent listening skills, and maintain a positive attitude.
FORMAL EDUCATION REQUIREMENT or MIN YEARS of EXPERIENCE NECESSARY
Basic computer skills are required, as is the ability to use Microsoft Office products (Word, Excel, Outlook, etc.). Computer knowledge and familiarity with the Internet are important tools and a laptop computer is provided.
Mathematical Skills: Math skills through geometry, and preferably trigonometry, are required for this job (ability to do alignments and calculate tolerances).
At least three (3) years in dealing with Maintenance of (Main) Rotating Equipment / or thorough technical hands on expertise. Apart from the education degree required, the Field Service Representative should have had adequate safety training at supervisory level.
Be familiar with the different customs at refinery, petro-chemical sites, and offshore production facilities. Have thorough knowledge about rotating equipment machinery.
公司介绍
Dresser-Rand is among the largest global suppliers of rotating equipment solutions, designing, manufacturing and servicing a wide range of technologically advanced centrifugal and reciprocating compressors, steam and gas turbines, expanders, multiphase turbine separators,portable ventilators,and control system.
德莱赛兰机械设备(上海)有限公司是转子设备解决方案、设计、制造及提供服务的全球最大的供应商之一,提供的技术服务范围之广,涉及离心式压缩机、往复式压缩机、汽轮机及涡轮机、膨胀机、涡轮分离器、轻便的通风机以及控制系统的技术服务领域。具体包括:
Oil and gas production;用于石油及天然气的产品;
Refining 冶炼;
Chemical and petrochemical 化工及石化;
Gas processing, storage and transportation 燃气加工、存储及运输;
Industrial power and energy recovery 工业供电及能源再利用;
General industry 广义的工业产品;
Applied technology engineered solutions 提供专业的技术工程解决方案;
Axial, centrifugal, pipeline,reciprocation 轴式、离心式、管路及往复式压缩机;
Business Process Automation Software and Services 商务用自动化软件及服务;(www.pele-sol.com)
Control system 控制系统;
Field support services(FSS)现场服务支持;
Gas turbines and gas turbine packages 汽轮机;
Hot gas expanders(FCC,Nitric Acid)膨胀机;
Multiphase Separation Equipment(www.mpptech.com)多极分离设备;
Portable ventilators轻便的通风设备;
OEM equipment 原始制造商设备;
Remanufactured units 再造设备;
Contract compression services 压缩机合同服务;
Repairs-local service centers 当地服务中心提供维修服务;
Rerates/revamps 机器维修;
Single and multistage steam turbines 单极和多极汽轮机;
Training 岗位及产品使用培训;
Upgrades产品升级。
Dresser-Rand Engineered Equipment(Shanghai)Ltd. was established in 2001, owned by Dresser-Rand of America.
德莱赛兰机械设备(上海)有限公司成立于2001年,是美国德莱赛兰公司在中国独资企业。
德莱赛兰驻北京办公室坐落于北京市朝阳区,致力于德莱赛兰新机组的销售。
公司网址:www.dresser-rand.com
德莱赛兰机械设备(上海)有限公司是转子设备解决方案、设计、制造及提供服务的全球最大的供应商之一,提供的技术服务范围之广,涉及离心式压缩机、往复式压缩机、汽轮机及涡轮机、膨胀机、涡轮分离器、轻便的通风机以及控制系统的技术服务领域。具体包括:
Oil and gas production;用于石油及天然气的产品;
Refining 冶炼;
Chemical and petrochemical 化工及石化;
Gas processing, storage and transportation 燃气加工、存储及运输;
Industrial power and energy recovery 工业供电及能源再利用;
General industry 广义的工业产品;
Applied technology engineered solutions 提供专业的技术工程解决方案;
Axial, centrifugal, pipeline,reciprocation 轴式、离心式、管路及往复式压缩机;
Business Process Automation Software and Services 商务用自动化软件及服务;(www.pele-sol.com)
Control system 控制系统;
Field support services(FSS)现场服务支持;
Gas turbines and gas turbine packages 汽轮机;
Hot gas expanders(FCC,Nitric Acid)膨胀机;
Multiphase Separation Equipment(www.mpptech.com)多极分离设备;
Portable ventilators轻便的通风设备;
OEM equipment 原始制造商设备;
Remanufactured units 再造设备;
Contract compression services 压缩机合同服务;
Repairs-local service centers 当地服务中心提供维修服务;
Rerates/revamps 机器维修;
Single and multistage steam turbines 单极和多极汽轮机;
Training 岗位及产品使用培训;
Upgrades产品升级。
Dresser-Rand Engineered Equipment(Shanghai)Ltd. was established in 2001, owned by Dresser-Rand of America.
德莱赛兰机械设备(上海)有限公司成立于2001年,是美国德莱赛兰公司在中国独资企业。
德莱赛兰驻北京办公室坐落于北京市朝阳区,致力于德莱赛兰新机组的销售。
公司网址:www.dresser-rand.com
联系方式
- 公司地址:上班地址:上海市宝山区镜泊湖路9号