北京 [切换城市] 北京招聘北京物流/仓储招聘北京物流专员/助理招聘

海运客服 OFF CS

日邮物流(中国)有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(非欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2020-03-18
  • 工作地点:上海-长宁区
  • 招聘人数:1人
  • 工作经验:2年经验
  • 学历要求:大专
  • 职位月薪:6-8.5千/月
  • 职位类别:物流专员/助理

职位描述


  

工作职责:

  

1. Export Biz Customers service: Receive shipping order, confirm details with oversea agent and shipper. Confirm space schedule and ocean freight with Procurement. Arrange booking no, vsl/voy to the shipper. Arrange / control the progress for vanning. Monitor the cargo loading process. Check CLP and manifest info after container delivered into terminal. Prepare/deliver relevant docs to customs broker and monitor the process for C/C. Monitor container on board smoothly, send relevant documents to oversea agent, send refund to customer. Report to sub leader and shipping line leader for urgent issue and big problems in order to complete whole Export biz customers service smoothly.

  

接收发货单, 与海外代理和托运人确认详细信息。和采购确认船期舱位。负责帮助托运人安排预订, vsl/voy。安排并控制装箱的进度。监控货物装卸过程。在将货物交付后, 负责检查 CLP 和清单信息。准备并交付相关文件给报关行, 并监督集装箱在船上的监控流程顺利进行, 向海外代理发送相关单据, 向客户发送退款。向领导和航运公司领导汇报紧急问题和大问题, 以顺利完成整个出口业务的服务.

  

2. Coordination with vendors: Coordinate with truck company, carrier, co-loader, and customs broker when special/urgent issue occurs in order to ensure smooth EXP biz customers service.

  

与供应商协调: 在特殊/紧急问题发生时与卡车公司、承运人、co-loader 和报关行协调, 以确保流程的顺利进行.

  

3. Communication: Communicate with overseas agents/client on Export biz. Collect relevant information, provide to customers/oversea agent in order to offer good service to customers.

  

沟通: 与海外代理商/客户保持沟通。收集相关信息并提供给客户/海外代理, 以此为客户提供良好的服务.

  

4. Receive ESI and AMS, AFR, ISF double checking: Receive ESI from clients in time and pass to GPP EXP OP. checking AMS, AFR, ENS, ISF status after GPP EXP OP filling.

  

收集ESIAMS AFRISF信息。及时接收来自客户的ESI, 并交给操作部相关同事. 检查 AMS, AFR, ENS, ISF.

  

5. Account Settlement: Key in the related info to GDS. Confirm all additional charges with client and vendor. Follow up the outstanding in order to support to improve the cash turnover for our company. Prepare AP/AR list to APAR team for filling. Monitor AR status for clients.

  

账户结算: GDS中输入相关信息.与客户和供应商确认所有附加费用。为了改善公司的现金周转,随时跟进未完成部分。为APAR 团队准备AP/AR 清单。为客户监视AR状态.

  

6. Assist CS Sub Leader: Assist shipping line CS Sub leader to feedback the attitude and recent situation of trucker and customs broker timely. Assist shipping line CS Sub leader to solve the sudden instance. Pay more attention to business variety of customer and follow up in time. In order to support the daily job steady.

  

协助上级工作: 协助上级及时反馈卡车司机和报关行的态度和近况。协助上级解决突发事件。关注客户的业务变化, 及时跟进。协助上级的日常工作。

  

  

岗位要求:

  

1. College degree, more than 2-3 years of working experience in the last four years at least in forwarding/logistics industry preferred.

  

大专及以上学历, 2-3年以上在货代公司或物流公司的工作经验;

  

2. Good English spoken/written skills, Normal computer skill

  

良好的英语口语/书写能力以及计算机技能

  

3. Well communication skill to the customers. Well coordination skill and problem-solving skill on operational process

  

有良好的客户服务意识以及沟通能力。良好的操作流程协调能力和解决问题的能力

  

  


职能类别:物流专员/助理

公司介绍

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we are dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.

日邮物流(中国)有限公司是世界***的500强航运企业之一——日本邮船株式会社(NYK)在中国开设的全资子公司。
日邮物流(中国)有限公司于2000年进入中国。经过多年发展,目前共投资设立了19家分公司,6家办事处,已经成为拥有千余名优秀员工的大型物流公司。总公司设在上海,并在宁波、武汉、天津、广州、厦门等地设有分公司及办事处。
公司为不同的客户设计专门的物流方案,依托其全球海陆空物流网络及先进的仓储物流设施,致力于成为世界领先的综合物流服务提供者。
公司拥有一支年轻,精力充沛,充满活力的员工团队;他们工作严谨,服务专业。公司非常注重员工的培养,通过提供多元化的培训机制,培养一专多能、自主思考的优秀员工。企业的专业服务源于每位员工优秀的专业素质。公司诚挚的欢迎有志者加入我们的团队。

联系方式

  • Email:sally.li@cn.yusen-logistics.com
  • 公司地址:海通街46号
  • 电话:13821958151