北京招聘

ABOUT WORKING AT AGODA: 

Agoda is one of the world’s largest online hotel and accommodation booking platforms. Founded in 2005 and now a Booking Holdings company, Agoda offers travelers a fast, easy way to book their holiday accommodation from over 1 million properties in almost every country on earth.

In every department, Agoda provides an environment rich with creativity, collaboration, and experimentation, and the tools to work faster and smarter than almost anyone in the online travel agency market. Our people are some of the most passionate people in the travel industry, and it is this passion that has allowed us to grow so quickly and create a best in class service for our hotel partners. 

Come join our global team at Agoda, where you will have the opportunity to contribute to the success of the company and make a difference!

Roles & Responsibilities:

1. Provide Day-to-day support for  existing partners, as a first point of contact for inquiries and  troubleshooting the partners facing problem.

2. Assist with regular payment confirmation, validation , reconciliation and disputed booking diagnose.

3. Basic Account management : on-going operational support and bridge  between partner and our regional support team (performance, reporting,  promotions, solutions)

4. Provide cross-department support during  major campaigns, include but not limited to Hotel selection, Promotion  material preparation and content display and pricing check 

5. Frequent communication within the organization at all levels, with  headquarter and regional team on distribution related tasks, including  but not limited to market updates, operational milestones, campaign  reports, commission payment, fund collection, etc. 

6. Proactively support on identify and qualify new leads and new partnership type opportunities

Location: 

Beijing 

Qualification: 

1. Detail oriented and willing to dig to find root cause for problem solving

2. Strong ownership and good communication skills

3. Good at Excel, with basic data collection and analysis, be data sensitive

4. Fast learner and team player 

5. Majored in hospitality is a plus

6. English: Fluent

注：该职位有留用机会

Agoda.com is a leading Asia-based, online travel accommodation company that specializes in securing the best accommodations at the lowest prices for travelers. Agoda.com is part of Booking Holdings, Inc. (Nasdaq:BKNG). Agoda.com’s network includes more than 1,000,000 accommodations worldwide. The multinational staff of nearly 4,000 professionals, located throughout the world, provides a first-rate reservation service in 45 languages that uniquely combines local knowledge and local connections to provide the best deals to both business and leisure travelers.

Website: https://careersatagoda.com/