北京招聘

Attention! Please send your English PDF resume to our company e-mail address and fill in the application form on our homepage

 

Job title

user support technician

 

Job duties:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced

- Consult user guides, technical manuals and other documents to research and implement solutions

- Reproduce, diagnose and resolve technical problems encountered by users

- Provide advice and training to users in response to identified difficulties

- Provide business systems, network and Internet support to users in response to identified difficulties

- Collect, organize and maintain a problems and solutions log for use by other technical support analysts

- Participate in the redesign of applications and other software

- May supervise other technical support workers in this group

 

Job requirements

-  English as working language, Excellent in listening, reading, writing and speaking

-  Bachelor or above Bachelor or Master in computer science or related majors; if no IT- related degree, more than two years IT- related working experience e.g. call centre agent -  technical support，client support representative – systems，computer help desk representative – systems，computer help desk supervisor，hardware installation technician，hardware technical support analyst，help desk technician，software installation technician，software technical support analyst，systems support representative，technical support analyst – systems，technical support supervisor，user support technician

 

Compensation & Benefit：

- 20000- 40000 RMB per month

- Less than 40 working hours per week

我们公司是一家新成立的德商独资企业，是中国德国商会的正式成员，致力于为客户提供面向中欧国家 （德国，波兰，奥地利，瑞士）的移民留学咨询服务 （技术移民，投资移民，留学，游学，职业培训，职业进修）。
我们属于注册于瑞士的赫尔维希亚投资控股集团，集团的管理机构位于德国慕尼黑。 集团在多个国家拥有多个办公室: 德国的Munich（慕尼黑）、Dortmund（多特蒙特）和Bergheim，奥地利的 Salzburg，瑞士的 Aarau，波兰的 Gliwice、Warsaw和 Krakow， 乌克兰的 Chernihiv和Chernivtsi ， 保加利亚的Ruse， 捷克的Olomouc，中国的广州。
地址： 广州市环市东路339号广东国际大厦A附楼24B房
电话： 02083526497
邮箱： info@de-pl-at.com
网址： www.de-pl-at.com
新浪微博： www.weibo.com/helvetiamigration
微信公众号：de-pl-at2