北京招聘

The ITCS Group (www.itcs-group.com) is a management consulting, technology services and IT outsourcing company. We provide customized consulting solutions, IT resourcing, project management and off/on-shore application development services across the Asia Pacific region.

We are currently looking for an IT professional to join our team in supporting our investment banking and MNC clients located at Shanghai, China.

Responsibilities:

• Deliver top quality end-user experience while ensuring a managed, secure technological environment
• Support various LOB users through direct end-user support
• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
• Assist with patching and upgrading end-user devices
• No shift required - working hour will be from 9:00AM - 6:00PM with occasional overtime work
• Ability to work in a high-pressure, fast moving environment

Requirements:

• At least 3 years’ experience in all phases of desktop operating system support, implementation, and maintenance, in the financial sector
• Knowledge of desktop operating systems and infrastructure required to implement and support enterprise deployments
• Knowledge of Desktop Services, security and access standards and practices
• Basic understanding of networking and server technologies
• Proficient in supporting a Windows 7 desktop environment & Microsoft suite of applications
• Additional experience and knowledge will be a plus
• Good communication skills and strong analytical skills. English is essential

The ITCS Group (www.itcs-group.com) is a management consulting, technology services and IT outsourcing company. We provide customized consulting solutions, IT resourcing, project management and off/on-shore application development services across the Asia Pacific region.

Strategically located in Hong Kong, Tokyo and Singapore, we deliver services to Global Corporations, Fortune 500 companies and growing organizations. We work across key vertical markets that include Finance & Banking, Insurance, Legal and Communications & Technology where we collaborate with our clients to lower costs, improve efficiencies, reduce risk and bring about competitive advantage.

We are currently looking for bright, energetic and professional people to join our team!