北京招聘

Key Responsibilities

Business Objectives

• Proactively assess and report business opportunities & misses (profile and content) to merchants.

• Manage and lead stores to meet company’s targets and policies to maximize the store profit

• Manage and motivate the team to increase sales and ensure SOP efficiency

• Surfaces local initiatives to build brand awareness, drive business and engage teams.

• Leverage tools and resources to exceed business objectives including but not limited to Annual Performance Goals for the team

• Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives and monitor what local competitors are doing.

  People

• Work as an ambassador of the Brand in region.

• Demonstrate professional etiquette through integrity, honesty and respect for others.

• Foster an inspiring environment for engagement and learning that empowers people to realize their full potential and others to emerge as leaders.

• Embrace diversity and inclusiveness through our people, customer and brand.

• Acquire, retain and develop the best in class talent. Continuously networks and recruits to build talent database for external bench.

• Creates effective succession plans and conducts career path conversations with high potential employees to build internal bench strength.

• Assess strengths and opportunities of the team (Management, Sales, and Support). Build appropriate development plans and hold the team accountable for exceeding goals (business and individual) by providing immediate ongoing feedback. Measure progress regularly and if necessary, build appropriate performance improvement plans if significant opportunities exist.

• Provide immediate "in the moment" feedback to all employees, through active floor presence and engagement with the customers and team members.

• Builds partnerships on all levels through effective communication (up/down/lateral) and engagement. Puts the good of the team above individual needs.

• Takes a proactive approach to self development and actively gives/receives feedback through one-on-ones and coaching.

• Foster strong and cooperative relationship with business partners e.g. management team of department stores and landlord

  Customer

• Create a proactive selling culture that focuses on building long term relationships through the conversion of walk-in customers into repeat clients.

• Fosters an environment where service excellence values are a top priority through training, one on one coaching, modeling appropriate selling behaviors and personal involvement with top clients.

• Solicits feedback from internal/external customers and creates action plans to change negative behaviors or enhance positive behaviors.

• Awareness and involvement with top clients.

  Brand

• Ensure consistent presentation standards are met, through partnership, planning, and execution.

• Invests in team and self to ensure a true passion and respect for the brand is constant.

• Ensures store environments are consistently compelling and shopping experiences are inspirational through brand representations (as outlined in our values)

Requirements

• Bachelor Degree or above.

• Minimum 8 years of retail management experience, with at least 4 year within a high volume luxury retail environment.

• Strong business acumen and passion on Lux industry

• Strong communication and inter-personal skills.

• Be proactive, aggressive and detail oriented.

• Good at team building construction and proven sales management experience

• Good customer oriented sense

• Good time and task priority management skills

Ralph Lauren began his design career in 1967 with an innovative wide-tie collection that launched the “wide-tie revolution” and marked the beginning of the Polo label. For over 40 years, Ralph Lauren has expanded and refined his vision into collections for men, women, children, fragrances and the home, taking inspiration from the most captivating aspects of the world around him.

From the golden age of Hollywood glamour and the breathtaking American landscape to sleek vintage automobiles and the equestrian athleticism of polo, Ralph Lauren’s internationally heralded collections are found in ranch homes and urban penthouses, runways and red carpets, all around the world. Offering iconic style that is always fresh and modern but ultimately timeless and functional, Ralph Lauren designs for the way people live, paying homage to tradition but never bound by it.

Ralph Lauren stepped into China more than 10 years by licensed stores, and opened direct-owned stores from Y2010. Ralph Lauren has an aggressive new store opening plan in China, and will establish the free-standing stores in Shanghai, Xi’an, Chongqing, Chengdu, Beijing etc., with premium product lines, covering timepieces, fine jewelry, accessories and apparel.

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