北京招聘

岗位职责:

Post payments to patient accounts as needed
? Answer patient questions in a professional and friendly manner
? Completes follow up on all claims until payment is received
? Tracks payments received and posts all payments to patient accounts including payments from insurance carriers, government agencies/companies and their fiscal intermediaries, self-insured patients
? Reviews each account via computer, reports and other information sources and identifies delinquent accounts, aging period and payment sources and determines appropriate recommendation
? Reviews delinquent accounts with Supervisor, follows credit/collection policies including writing adjustments to accounts and participates in monthly A/R review
? Performs progressive collection actions
? Documents all actions related to patient’s account
? Updates patient account information in the system as needed
? Responds to and follows through on patient and insurance related inquiries to assure customer satisfaction
? Help team leader standardize billing workflow
? Help team leader make training plan
? Participates in professional development activities
? Responsible for creating daily report that details collection efforts made and amounts collected. Will be sent daily to the Collections Manager to consolidate report for all Financial Counselors and then send to BO Manager on daily basis.
? Responsible for informing Supervisor if they foresee a difficult patient encounter and to prepare the best method for handling the situation before the patient arrives
? Gather medical information from patient records as requested by insurance companies
? Monitor medical requests for completed in a timely manner
? Communicate with clinic assistants and medical doctors
? Identify missing information in files and return documents to appropriate individuals for proper completion
? Assists in resolving billing issues with other departments
? Perform related tasks as assigned by the team leader or manager.

北京和睦家医院自1997年成立以来，为来自全球180多个国家和地区、数以百万计的在华外籍人士和中国家庭提供高质量的医疗服务。和睦家通过了多项国际医疗质量认证，不断提高医疗技术和服务水平。2005年首次通过国际联合委员会(JCI)认证，并连续五次通过再认证。同时还连续多次通过了美国病理学家学会(CAP)、以及医疗信息与管理系统学会（HIMSS）EMRAM（住院）六级认证。
目前，和睦家在京管理和运营包括北京和睦家医院、北京和睦家康复医院及和睦家京北妇儿医院在内的3家医院、9家诊所及1家启望肿瘤中心，足迹遍布朝阳、顺义、海淀、西城，以患者为中心，构建“从摇篮到摇椅”、从社区到家庭的全生命周期医疗服务，共同搭建分级诊疗模式，形成了全面的和睦家在京医疗服务网络。