北京 [切换城市] 北京招聘

日语系统客服

上海嘉中投资管理咨询有限公司

  • 公司规模:150-500人
  • 公司性质:民营公司
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2019-11-24
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:无工作经验
  • 学历要求:招1人
  • 语言要求:不限
  • 职位月薪:6-8千/月
  • 职位类别:客服专员/助理

职位描述

ASK SSC Assistant
You see things a little differently. So do we. We believe that what you value is more important than what your CV says. We offer positions that will challenge your skills and let you grow. Come see things a little differently with us.
About the job
ASK SSC provide professional front-line services to external suppliers and internal employees , collectively handling information enquiries regarding invoices, TEC, payslips and personal administration enquiries. It’s also the first contact window for employees on system problems.
About the assignment
?Receive the queries of internal employees by calls or emails and register the case accordinglyin system, the main service area is India, Australia and other countries, including India HRService hotline and dealing with Daily HR Service Related queries.
?Receive the queries of external suppliers/vendors by calls or emails and register the caseaccordingly in system.
?Solve the problems and provide the solutions/answers on 1st level (ASK SSC) according tothe defined scope for ASK SSC in a defined time frame.
?Assign the case to 2nd level support (Operational team) to ensure professional and timelyresponse to co-workers.
?Collecting the frequent asked questions and working on the standard answers.
About the profile
?Fluent in oral and written Korean or Japanese.?Service-minded attitude to solve the problems.?Proficiency in working in a Windows-based computer environment and with Microsoft Office.?Korean/other languages are preferred.Refer

职能类别:客服专员/助理

关键字:日语沟通Japanese

公司介绍

助力本土企业国际化的咨询公司

嘉中咨询是一家提供企业管理咨询、财务智能化BPO服务、税务咨询服务、反腐败解决方案服务、商业调查服务、专业人才外包服务的专业服务机构。

目前已经形成以上海为中心,同时在北京、深圳、重庆、中国香港、新加坡都有分支机构的发展布局。我们兼具国际会计事务所的专业与经验和本地从业者的卓越协调能力。

随着公司业务发展,我们期待务实而前瞻的你加入我们这个充满朝气的团队,在GFC的平台上获得快速成长。我们提供完善的福利体系和个人发展机会,我们推崇“伙伴”关系,以“担当”、“团队”、“关怀”、“成长”为行为指引。

更多公司信息及专业资讯,敬请关注我们的微信公众号“嘉中咨询”。

联系方式

  • 公司地址:地址:span北京市朝阳区广顺南大街8号利星行中心